Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,554 Reviews)
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,216 out of
1,324)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Masumi
Verified Purchase:Yes
Worst battery,everything else is good. I wish I could get the new s25 ultra trading in, because Im samsung fan
Response from Samsung USBy R&R Team, December 10, 2024
It's great to hear from you, Masumi. We appreciate your sharing your honest experience with the Galaxy Z Fold6. The Galaxy Z Fold6 is perfect for gaming and entertainment. With its advanced battery technology, you can enjoy all-day usage without interruption. The efficient display enhances your experience, whether you're playing games or watching videos. Listen to music for an impressive 77 hours, or watch videos for up to 23 hours. If you're experiencing a shortened battery life on your phone, we recommend making sure that your phone is up to date with the latest software version. Check out the links attached for additional steps that you can take to help optimize your phone's battery life. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My three wishes
on December 9, 2024
Posted by: Chevy69
I bought this like three or four weeks ago and man i am glad i did .This was one of my wishes to get this phone too and its just like i imagined thanks guys and samsung
Written by a customer while visiting Samsung US
Posted by: Pete
from Western NY
Expertise:Expert
Verified Purchase:Yes
I had the fold 4 which i was happy with. The fold 6 is a slightly more refined phone. The camera in my opinion either thru software or hardware does seem to produce better photos. The battery lasts slightly longer. And the sound seems to be louder. Overall i am please with this new to me fold 6.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Timothy
from Cary, IL
Expertise:Intermediate
Verified Purchase:Yes
I thought I wouldn't like this phone, but I got used to the large screen and design while closed really quick. Absolutely love this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: jprestonnh
from Manchester, NH
Expertise:Expert
Verified Purchase:Yes
The Galaxy Z Fold 6 is great. It is definitely much better than the Z Fold 3 I had. I highly recommend this phone.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: AZMark
Verified Purchase:Yes
Great phone except front screen too small for effective trying. Very hard to accurately input anything on the keyboard. Dual inner screen just right size.
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, AZMark. We appreciate your feedback and are glad to see you’re enjoying its features. Regarding your point about the front screen size, we understand how important effective usability is when it comes to your daily interactions. The Galaxy Z Fold6's external cover display has been optimized to provide a more spacious viewing area throughout your tasks. We recommend trying out the “One-Handed Mode” to make typing easier on the front screen—this feature can help enhance your experience. You can enable this by going to Settings > Display > One-handed mode. We're thrilled to hear that you find the dual inner screen to be just the right size! The Z Fold6 comes with upgraded technology that offers a brighter and sharper display, enhancing your viewing and multitasking experience. As you adjust to the keyboard, consider trying the Samsung Keyboard's various layout options and predictive text features; these can significantly improve input accuracy. You’ll find these settings in the keyboard preferences under Settings > General management > Keyboard list and default. We’re continually working to enhance user experiences, and every piece of feedback helps us innovate further. If you have any other thoughts or questions, feel free to reach out to us at Samsung Support. Enjoy your Galaxy Z Fold6 journey! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: ROOKS
from US
Expertise:Intermediate
Verified Purchase:Yes
Definetly more pros than cons, but an overall solid device.
The battery life has started to improve after tweaks and usage pattern recognition. Signal is strong and the design itself is very clean. The only 2 noticeable issues I ha e are the following:
1. Strange, audible, vibration noise that comes through the speaker for incoming calls and
2. Apps becoming unresponsive after opening the device. I've found that as the device attempts to show them in tablet mode, they will stop registering touches until I swipe away from the app (not full app closure) and return. After that they work fine. That's native and 3rd party apps.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Thank you Samsung for being the best and trustwort
on December 9, 2024
Posted by: Felix
from Texas
Expertise:Expert
Verified Purchase:Yes
Z fold is the best Android to have, excellent features, 5G,camera and software. I will choose to use Z fold every time around the clock in my life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US