Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,554 Reviews)
Open Ratings Snapshot
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,216 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Upgraded from Note8
on December 8, 2024
Posted by: Joshua Self
Verified Purchase:Yes
Upgraded from the Note 8. Really been enjoying it so far
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Fold 6 problem
on December 8, 2024
Posted by: BMKh
from Michigan, USA
Expertise:Expert
Verified Purchase:Yes
Screen issues and others and wieghts plus the value not match the price we paid for.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 10, 2024
Hey BMKh. We appreciate your feedback on the Galaxy Z Fold6. The Z Fold6 features a large 6.3-inch cover screen and a 7.6-inch main screen, making it perfect for high-powered productivity. With Galaxy AI integrated, the Z Fold6 enhances your experience, whether you're watching videos or enjoying immersive gaming. Additionally, it boasts a peak brightness of 2600 nits, a significant upgrade from the Galaxy Z Fold5's 1750 nits. We hate to see that you've experienced some challenges with your screen. To better assist you, we would need to gather some additional information from you. Please reach out to us at Samsung Support so that we can further assist you with what you are experiencing regarding the screen. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Changed my mind on what I want out of a phone
on December 8, 2024
Posted by: Alex
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Honestly, for my first foldable phone, I went into this purchase with the idea it was going to be a phone I need to wrap in a thick case, get the samsung care plan for repairs, and baby every time I use it. I did just that after receiving it and hated the bulk.
After removing said bulky case, I realized the case itself was scratching my front screen! It was extremely micro marring so a screen shield fixed any noticeable issues. I also bought a skin to put on the back for scratch protection. The added ease of mind from the protection plan makes me use the phone as I need it, instead of asking, " do I want to open the phone to use the big screen?"
For reference, I unfold this bad boy at least 4-5 times a day. No issues and I just make sure there is nothing large on the screen before closing. The outer screen is narrower than a normal phone, but I don't mind it at all.
Crease is noticeable only when the inner screen is off and the lighting is hitting it just right. Once you are playing something, you forget it is there and enjoy the extra screen real estate.
Would I recommend? 100%, if you can afford it or get a good deal. I got a great offer that knocked over 60% of the cost off. I will never go back to a regular phone after this. Also, don't do a case! I'm loving this phone as is with a screen shield and a skin on the back.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth buying
on December 8, 2024
Posted by: Bob kao
Verified Purchase:Yes
Much better than the previous generation, The biggest improvement is in weight and hand-holding feeling.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first Z Fold
on December 8, 2024
Posted by: Tray
from Atlanta,GA
Expertise:Intermediate
Verified Purchase:Yes
This is my first Z Fold phone coming from an S23 Ultra. The fold takes sometimes to get used to,but it's worth buying. Don't second guess yourself get it just do an trade in. Just wish it had the cameras from the 23/24 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy
on December 8, 2024
Posted by: MIMana
from Manasota Key, FL
Expertise:Intermediate
Verified Purchase:Yes
Easy to buy and activate. Glad I bought through Samsung rather than cell provider.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect.
on December 8, 2024
Posted by: Yavin
Verified Purchase:Yes
What a great experience. From the shipping, to the amazing deal, easy financing, and a brand new phone experience. Everything was easy and great.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Awesome
on December 9, 2024
Posted by: Habib
Bought last month. I am loving it. Easy to handle. Waiting for next one.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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