Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,240 Reviews)
Open Ratings Snapshot
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
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Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Samsung Fold 6…
on January 2, 2025
Posted by: Joshua
Verified Purchase:Yes
So far very satisfied with my fold 6 ….i wish the the fold 6 special edition was available for the US market.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some apps stuck in unfold mode
on January 2, 2025
Posted by: Karthik
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
Not all apps work seemlesly in unfold mode. Apps getting stuck
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 3, 2025
Thank you for your feedback on the Galaxy Z Fold6, Karthik! We’re excited to hear your thoughts. The Galaxy Z Fold6 is designed to offer an innovative multitasking experience, allowing you to maximize your productivity like never before. With its stunning AMOLED display and enhanced Flex Mode, you can enjoy a premium viewing experience whether you're watching videos or participating in video calls. We appreciate your insights regarding app performance, and we are continuously working to improve compatibility and user experience across all applications. If your Samsung Galaxy Z Fold6 is experiencing difficulties with apps not running smoothly or freezing when unfolded, it could be due to various factors, such as app compatibility, software glitches, or the hinge mechanism. We suggest trying the following steps: update your apps, check for system updates, restart your phone, and if the situation continues, consider reaching out to the app developers or Samsung Support for further assistance. We’re here to help you make the most of your Galaxy Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy fold 6, the perfect experience
on January 2, 2025
Posted by: Fahmy
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I love it, amazing product, high performance and top quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the fold6
on January 3, 2025
Posted by: Eric
Verified Purchase:Yes
Compare to how the phone feels in hand compared to the z fold5. There is no comparison. The front screen feels more like a complete phone then just a screen .
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Eric! We completely understand your feelings about how it feels in hand compared to previous models. The Galaxy Z Fold6 is designed to be lighter and slimmer, coming in at just 239 grams, which truly makes it more pocketable than the Z Fold5. This change enhances the overall usability and comfort, allowing you to enjoy the full functionality of the device without feeling bulky. The performance improvements are also a game changer. With a 17% boost in CPU performance, a 20% upgrade in GPU capabilities, and a remarkable 42% enhancement in NPU performance, the Z Fold6 ensures that every application runs smoothly and efficiently. This means whether you're multitasking, gaming, or using creative apps, you will notice a significant difference in speed and responsiveness. We hope you love the Z Fold6 as much as we do! If you have any other thoughts or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have
on January 3, 2025
Posted by: cpark
from Seattle, WA
Verified Purchase:Yes
Great quality and ease of use. The video quality is amazing and the multi function capabilities are endless!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for your fantastic review of the Galaxy Z Fold6, Cpark! It’s great to see that you’re enjoying the amazing video quality and the endless multifunction capabilities. The massive screen takes your viewing experience to a new level, and the Vision Booster technology really enhances brightness and clarity, even in broad daylight. With a peak brightness of 2,600 nits, it's 1.5 times brighter than previous models, ensuring stunning visuals no matter where you are. Your insights mean a lot to us, and we hope you continue to enjoy discovering all the features this device has to offer! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Continious improvement
on January 3, 2025
Posted by: Zhiwoh
from Lowell Massachusetts
Expertise:Expert
Verified Purchase:Yes
Advanced IA, improved design and quality than the previous models. Great futures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold6! We love to see that you’re enjoying the advanced AI features and the overall design of your phone. We strive to enhance user experience with every model, and it’s great to know that you feel we’ve succeeded in improving the quality with this latest foldable. We designed the Z Fold. If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but needs improv after 6th generation fold!
on January 3, 2025
Posted by: AL N
Expertise:Expert
I have always been a fan of fold! I have been using fold since Fold 2. I have 4 dislikes and wish Samsung will note and improve on the below concerns since I have been using the fold.
1- This wonderful device NEED is to have better under display camera. 4MP for beautiful 7.6 full screen is really sad and feels like I went back to 2000's. At least fold 2 had 10 MP. What's the point of having a big screen, when I want to take group selfie or have video calls with family and friends, I have to close and use the small screen and front camera so I don't look grainy??? I would love to use the directors view using the big screen!
2- please make room in the fold to house stylus for this expensive beast like ultra's!
3- please make the front screen a bit more wider.
4- battery and charging speed need to improve!
It's understandable that you can't make everyone happy but these changes will tremendously improve Fold series!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 6, 2025
Thank you so much for your thoughtful feedback on the Galaxy Z Fold6, Al! We're thrilled to hear that you're a long-time fan of the Fold series. We understand the importance of camera quality, and while the under-display 4MP camera is designed for a seamless look, we continuously strive to enhance user experience. We encourage you to explore the camera settings for optimization tips that can improve photo quality. Check out the link attached to learn more about the great camera features your Z Fold6 offers. Your request for a stylus compartment is valuable. While the Fold6 doesn’t have a built-in S Pen, we offer the S Pen separately, designed to complement the large screen and enhance productivity. We appreciate your suggestion about the front screen width, and while the design aims for a balance of functionality and style, your input helps inform future innovations. Lastly, we recognize the need for exceptional battery performance. Make sure to use the provided charger for optimal charging speed, and consider managing background apps to extend battery life. Your passion for our products inspires us to keep improving, and we’re grateful to have you in the Samsung family! If you have further questions or need support, please reach out anytime to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Happy Customer
on January 3, 2025
Posted by: Jadon Lynm
Verified Purchase:Yes
I am happy with the customer's experience and the performance overall.
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for your review of the Galaxy Z Fold6, Jadon! We’re thrilled to hear your thoughts and want to address your concerns personally. The Galaxy Z Fold6 features the powerful Snapdragon 8 Gen 3 processor, ensuring seamless multitasking and rapid app loading for an exceptional user experience. In terms of photography, the Z Fold6 boasts a 50MP wide lens and a 12MP ultra-wide and 10MP telephoto lens, allowing you to capture stunning images in various conditions. The 7.6-inch Foldable Dynamic AMOLED display offers vibrant colors and sharp details, making it perfect for watching videos and playing games on your device. Plus, with a robust 4,400mAh dual battery, the Z Fold6 is designed for all-day usage. We sincerely appreciate your feedback, as it helps us enhance our devices and services. If there's anything we can help you with, please reach out to us at Samsung Support. We hope that you continue to have a great experience with your Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
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