Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,554 Reviews)
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,216 out of
1,324)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: John
from Phillipsburg, NJ
Expertise:Intermediate
Verified Purchase:Yes
The battery life is inferior compared to the Z fold 5. The same weekly usage, within minutes for the last few weeks, and the battery is 50% on Z fold 6 and would be up near 80 on the Z fold 5vfor the same use duration. There are some pluses to the 6 like the hinge is less ridiculous, the front screen is easier to read, and it feels slightly thinner. If you burn through minutes on your phone the battery is the deal killer for you. I still like it but the battery kills me because it is the same battery as the 5.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold 6, John. We appreciate your feedback regarding the battery life, and we understand how important this aspect is for daily usage. While the Z Fold 6 offers some advancements, including a more streamlined hinge and an easier-to-read front display, we acknowledge that battery performance is a crucial factor for many users. The Galaxy Z Fold 6 features the same 4,400 mAh (typical) battery as the Galaxy Z Fold 5, but thanks to an advanced processor, it offers more efficient power usage. This means you can listen to music for up to 77 hours or watch videos for up to 23 hours on a single charge. If you are experiencing shortened battery life on your phone, we recommend checking out the links attached for options that should help optimize your phone's battery life. If this persists, please be sure to reach out to us at Samsung Support. Thank you again for your insights! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Alsh
from Chicago
Expertise:Expert
Verified Purchase:Yes
Battery live is horrible , cant get a full day out of it
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
5
Response from Samsung USBy R&R Team, December 16, 2024
Thanks for reaching out to us, Alsh. Your feedback on the Galaxy Z Fold6 is greatly appreciated. The Z Fold6 features a non-removable battery with a capacity of 4400mAh (typical). Users can expect up to 18 hours of internet usage time on both LTE and Wi-Fi. Additionally, you can enjoy up to 77 hours of audio playback and up to 23 hours of video playback when using wireless options. Notably, the Galaxy Z Fold6 offers longer battery life on a single charge compared to the Galaxy Z Fold5, despite having the same battery capacity. This improvement enhances the overall performance and usability of the device. If you are still experiencing a shortened battery life, be sure to check and make sure your device is up to date with the latest software update. Check out the links attached for additional options that should help optimize your Z Fold6 battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Roshad
from Rochester
Expertise:Intermediate
Verified Purchase:Yes
Overall, my experience with the Fold 6 has been decent. The trade-in process was straightforward and seamless, which I greatly appreciated. Regarding the Fold 6 itself, it’s a well-built device and performs as smoothly as my Ultra 24 Plus. While I haven’t noticed a significant difference between the cameras on both devices, I digress. Having experienced Fold phones from the 3 to the 6, I must admit it feels like déjà vu.
That said, I do have some thoughts on areas for improvement. I believe certain services, such as video chat, shouldn’t be locked behind carriers or specific apps. Additionally, the S-Pen should be included with the device to truly maximize the user experience, rather than being an additional purchase. With the advancements in technology, it seems feasible that the S-Pen could be integrated into the device itself without compromising its design.
Thank you for taking the time to consider this feedback. I look forward to seeing how future iterations evolve.
Best regards,
Roshad
Roshad
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Memphis, TN
Verified Purchase:Yes
Selfie camera could've been better at night other than that, great phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mauricio
from Virginia
Expertise:Expert
Verified Purchase:Yes
I like the new design and it is faster and thinner than the previous model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: HNRL
from Miami Florida
Expertise:Expert
Verified Purchase:Yes
Like a lot this fold 6 it work ok and the design is better than the fold 4
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike
Verified Purchase:Yes
Good phone so far. The outer screen needs to be bigger.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Mike! We're thrilled to see you’ve had a positive experience so far. We appreciate your feedback regarding the outer screen. The Galaxy Z Fold6 boasts a generous 6.3-inch Cover Screen, complemented by an impressive 7.6-inch Main Screen that enhances your overall experience. We recommend exploring the S Pen Fold Edition, which is compatible with the Z Fold6. The Slim S Pen case allows you to easily write, sketch, and create on the main screen, effectively turning your device into a versatile canvas. Additionally, features like Air Command provide quick access to useful app shortcuts. The display has been significantly upgraded for maximum enjoyment, reaching a peak brightness of 2600 nits, compared to 1750 nits on the Z Fold5. Furthermore, with the 3-Step Vision Booster, the Z Fold6 adjusts colors based on the surrounding light, ensuring a clear view no matter where you are. We believe that the Galaxy Z Fold6 is designed for high-powered productivity and is perfect for watching videos or enjoying immersive gaming. Your experience is important to us, and we appreciate your insights as we continue to innovate and improve. If you have any questions or additional feedback, please feel free to reach out to us at Samsung Support!
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Seattle, WA
Expertise:Expert
Verified Purchase:Yes
The z fold 6 is worth the experience and magnificent piece of cellphone to use,with tremendous features and applications to use. Thank you Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US