Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,549 Reviews)
Rating breakdown 5,549 reviews
5 Stars
4,306
4 Stars
919
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Anonymous
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Z Fold 6 is an exceptional device, seamlessly merging smartphone functionality with tablet versatility. Its stunning display stands out, with the outer screen perfect for quick tasks and the inner screen providing a vibrant, expansive view for videos, reading, and multitasking.Performance is top-notch, handling everything from gaming to productivity apps effortlessly. Multitasking is a breeze, boosting productivity significantly. The build quality is excellent, with a robust hinge and a sleek, premium design that’s surprisingly sturdy.Battery life is impressive, lasting all day with heavy use, and the fast charging feature is incredibly convenient. The versatile camera setup captures stunning photos in any condition.Overall, the Galaxy Z Fold 6 is a game-changer, offering a glimpse into the future of mobile technology. Highly recommended for anyone seeking the best of Samsung’s innovation.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Bad features!G
on August 3, 2024
Posted by: G man
The only problem is holding a charge. It needs a better battery. The battery will run down fast especially when using the full screen. Buyer's beware!
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there G,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage. Pretty amazing, right? If you are experiencing less than expected operational times when it comes to your battery life, feel free to check out "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Do not hesitate to contact Samsung Support if you have any questions for us or if you would like any further assistance after reviewing these resources. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage. Pretty amazing, right? If you are experiencing less than expected operational times when it comes to your battery life, feel free to check out "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Do not hesitate to contact Samsung Support if you have any questions for us or if you would like any further assistance after reviewing these resources. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Galaxy
Verified Purchase:Yes
New phone makes crunching sound when unfolding or folding right out of the box.
No, I would not recommend this to a friend.
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Greetings Galaxy,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! The Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support. We're always here for you! Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
smsng.us/Samsung-Care-Plus
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! The Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support. We're always here for you! Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Lili alanis
from Texas
Expertise:Beginner
Verified Purchase:Yes
It's not to my liking, it's very, very small, the main screen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Greetings Lili,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5 while the Main Display is 7.6". If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5 while the Main Display is 7.6". If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente phone
on July 13, 2024
Posted by: Fran
from miami
I bought my first Fold 2 3 years ago and is one of the best option. Excelent product
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I switched from the 5 to the 6! (Fold that is)
on August 29, 2024
Posted by: Itsintheink
[This review was collected as part of a promotion.] Rewind to the months leading up to the Fold 6 release and I would have told you that "I'm only upgrading from my Fold 5 to the 6 if these things happen:" and I spout out some much wanted changes for me to upgrade. "Cover screen definitely needs to be larger!" Well technically it is and honestly when using it after a Fold 5 it definitely is larger feeling to me without losing that one hand usability. Six month younger me would've also said that flagship cameras and the S-pen included in the phone was an absolute deal breaker! But then I saw the Fold 5 side by side with the Fold 6 and the 6 made the 5 look like a toy almost! The new design of the phone alone is worth the upgrade! With its flat but still pleasing to hold sides to its amazing feel when closed. This phones design steels the show, until you turn it on and then the AI takes over and just blows you away! I am an artist and graphic designer and I use these AI features all the time! So now I'm saying it, LOVE this phone! But i will say it now that I will not upgrade next year without a wider screen and the s-pen in the phone....or ...we'll see lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks good Just when i'm looking for.
on September 10, 2024
Posted by: Ry1237
from Maine
Expertise:Expert
Haven't actually tried it yet but it looks perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kirk
from KY
Expertise:Expert
Verified Purchase:Yes
I love the design coming from a z fold 4. The screen brightness and new chip are good upgrades also. My only complaint is battery life. If they upgraded the battery than it would be a 5 star review.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US