Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4
Like it, but would love better battery performance
on November 21, 2024
Posted by: JohnnyCarnivore
from Phillipsburg, NJ
Expertise:Intermediate
The Z Fold 6 battery life is inferior in comparison to the Z Fold 5 I just had. My habits of use appear to be within minutes when looking at use per week and the 5 battery % would be at 82 to 85% and the 6 is all the way down to the low 50s. The other concern is the phone shut off by itself on the 2nd day I owned it and would not turn on with the power button and took over an hour for a soft reboot to work: it's been about 2 weeks since that happened and it hasn't happened again. I like the phone, it's function, the slimmer hinge, the front screen is easier to read, and the only downside for me is the darn battery life. It's still worth getting, but some people who use the phone more may find the battery doesn't work for them.
Written by a customer while visiting Samsung US
Posted by: Dylan
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
First folding phone. I've been enjoying it so far it's a good phone. Probably will not go back regular phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice futures on itJust
on November 22, 2024
Posted by: Queen brat
from Hemet ca
They get the jobs done it's like having a computer in your pocket on the go
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cher
Expertise:Expert
Verified Purchase:Yes
Great phone love the big screen with a lot of features and takes great pics
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from atlanta georgia usa
Expertise:Expert
Verified Purchase:Yes
the best, thin , i love it be samsaung family more than 10 year, 9 used,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
Like it but battery life isn't great. It'll last all day but I would predict that as it get older it won't because it usually barely makes it all day.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold6, Jack! We appreciate your feedback regarding the battery life. The Galaxy Z Fold6 offers a longer-lasting single charge compared to the Galaxy Z Fold5. Although both devices come with the same typical 4400mAh battery, the advanced processor in the Galaxy Z Fold6 ensures more efficient power usage. This means you can listen to music for up to 77 hours or watch videos for up to 23 hours on a single charge. While it's great to hear that it lasts throughout the day, we understand the concern about its longevity as it ages. If you are ever experiencing a shortened battery life, please be sure to check out the link attached for options that should help increase your phone's battery life. Your insights are valuable, and we'll take them into account for future improvements. If you have any other comments or questions, feel free to share them with us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Good innovation but feels very small when folded.
on November 23, 2024
Posted by: Raghav
from New Jersey NJ
Expertise:Expert
Verified Purchase:Yes
Good Mobile but view didn't works. It feels like little bigger screen when you unfold it but when you fold it the screen goes much much smaller. But the product is very innovative. After using my s23 Ultra this folded phone feels like very small otherwise rest all good.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Social Commerce, November 25, 2024
Hi there Raghav,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what you may be experiencing before we can do so. When you have the opportunity available, please feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what you may be experiencing before we can do so. When you have the opportunity available, please feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Jocelyn
from Washington
Verified Purchase:Yes
Great phone! Trade in program quick and simple! Very self explanatory 😌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US