Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
Best phone
on November 17, 2024
Posted by: Phone tester
Best phone ever, resolution incredible, performance great, and that big screen is....wow
Written by a customer while visiting Samsung US
Posted by: MWSII
Verified Purchase:Yes
Be aware if you get a case that uses a magnetic connection for wireless charging it can degrade the wireless charging capability, and may even cause the phone to overheat. I decicded on an ultra thin carbon fiber case with no magnetic chargung connection and it workless flawllessly.
Written by a customer while visiting Samsung US
Customer Rating
5
Definite Upgrade
on November 17, 2024
Posted by: Caff31n3Add1ct
[This review was collected as part of a promotion.] I had the Z Fold 2 for many years and loved it. Enough of the specs had changed that I decided it was time to upgrade and I'm glad I did. The foldability is better, the phone is super snappy, and some of the new features like the galaxy ai are a plus as well. The camera is great, I was able take some really cool pictures of the northern lights, and the Atlas comet. One interesting thing was I was not able to see the comet with my naked eye, but night mode on the camera was able to capture it. Great for games, and youtube/movies on the go. Love that I can combine the phone and larger screen. Overall great phone, I'll definitely be staying with foldables.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 17, 2024
Posted by: Deepac
[This review was collected as part of a promotion.] I like the ease of using Galaxy AI to search for things.
Value
5
Written by a customer while visiting Samsung US
Posted by: Earthquake
Verified Purchase:Yes
I love my new phone ....
But my issues is the bluetooth always have short distance, nothing like the s23 ultra ..
And always it get hot , I relly dont get that part , I use for less then hour or hour and half , watching short videos on Facebook or Instagram, or using the Hotspot, it get hot ..
Other then that I love samsung always my favorite, everything i got in my house and my life by samsung thank you
Thank you for everything ❤️
But my issues is the bluetooth always have short distance, nothing like the s23 ultra ..
And always it get hot , I relly dont get that part , I use for less then hour or hour and half , watching short videos on Facebook or Instagram, or using the Hotspot, it get hot ..
Other then that I love samsung always my favorite, everything i got in my house and my life by samsung thank you
Thank you for everything ❤️
Response from Samsung USBy Social Commerce, November 18, 2024
Greetings Earthquake,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Please take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Bluetooth connectivity. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impact the temperature of your Galaxy devices. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance after reviewing the resources shared. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Please take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Bluetooth connectivity. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impact the temperature of your Galaxy devices. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance after reviewing the resources shared. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Koby
Verified Purchase:Yes
Very nice and easy to use. Love this phone. Will recommend 👌
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned : Z Fold6
on November 17, 2024
Posted by: Turminator
[This review was collected as part of a promotion.] Best phone I have ever owned. I switched from S24 and can't go back. Foldable device is another world and Galaxy AI is yet another level of perfection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned to date
on November 17, 2024
Posted by: GalaxyNexus
from California
Expertise:Expert
I got this device a few weeks ago and love everything about it. I upgraded from the Zfold5 and am very happy I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US