Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Jim A
Verified Purchase:Yes
Nice phone...big change from the Fold 3. Great deal for trade in.
Written by a customer while visiting Samsung US
Posted by: Slobo
from NJ
Expertise:Intermediate
Verified Purchase:Yes
This phone definitely is Not good i switched from galaxy 23 ultra and this is not ckose good as the old phone
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 15, 2024
Hello there Slobo,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It would be our pleasure to assist you with whatever you may be experiencing with your device, but we need more details regarding what you may be experiencing before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It would be our pleasure to assist you with whatever you may be experiencing with your device, but we need more details regarding what you may be experiencing before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Armando
from Miami, Fl.
Expertise:Expert
Verified Purchase:Yes
Excellent device, very useful and satisfying necessities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
Verified Purchase:Yes
I like that i can use 3 apps at once on the inside screen
Written by a customer while visiting Samsung US
Posted by: GregB
from Texarkana Texas
Expertise:Intermediate
Verified Purchase:Yes
So far so good. I got this to stream movies and play games on while on my resets. Not many options as far as protective cases go. But the device works great. It gets fairly hot sometimes
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: misanne
Expertise:Intermediate
Verified Purchase:Yes
I like the phone very much. I still have challenges with the Google messages app that I didn't experience with my Galaxy Ultra 22.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 27, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Misanne! We’re thrilled that you appreciate its ultra-light and thin design, which truly enhances productivity and makes multitasking easier than ever. The Circle to Search with Google and Note Assist features are designed to streamline your tasks, giving you a seamless experience throughout your day. Regarding your experience with the Google Messages app, we want to ensure you're getting the best out of your device. We’d love to gather more information so that we can look into a resolution for you. Please don't hesitate to reach out to us at Samsung Support, where our team is ready to help you optimize your experience. Your feedback is invaluable as we are committed to providing top-notch features, and we continuously strive for improvement. Thank you again for your insights, and we look forward to assisting you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Fold!!
on November 14, 2024
Posted by: Lee W
I REALLY LIKE this model!! I'm not sure why they even offer a 256 GB storage--something this big & powerful should have extra storage so you have plenty of room!!
The screen is gorgeous, and So Far I'm not getting a fold in the middle like I got with my Fold 4. I'm keeping my fingers crossed!!! No glitches so far, but I haven't had the chance to use it that much yet. Wait & see!!
I am old (73) & disabled, so I Really appreciate the option to have bigger keys on-screen as it helps avoid errors. A smaller phone is just too small for me now, and the ability to fold the phone so it's smaller is a definite plus!!
I highly recommend this phone, Especially if you have a relatively recent phone to trade in when a new one comes out!! I think if you can time it right with your order and trade-in, you can get a Lot more than half-off with the new model. As they say-"timing is everything"! Samsung is very smart to offer such liberal trade-ins on it's new models-I stay much more locked in to the Samsung ecosystem because of it!! That's even though there are other phones that I like.
Highly recommended!
The screen is gorgeous, and So Far I'm not getting a fold in the middle like I got with my Fold 4. I'm keeping my fingers crossed!!! No glitches so far, but I haven't had the chance to use it that much yet. Wait & see!!
I am old (73) & disabled, so I Really appreciate the option to have bigger keys on-screen as it helps avoid errors. A smaller phone is just too small for me now, and the ability to fold the phone so it's smaller is a definite plus!!
I highly recommend this phone, Especially if you have a relatively recent phone to trade in when a new one comes out!! I think if you can time it right with your order and trade-in, you can get a Lot more than half-off with the new model. As they say-"timing is everything"! Samsung is very smart to offer such liberal trade-ins on it's new models-I stay much more locked in to the Samsung ecosystem because of it!! That's even though there are other phones that I like.
Highly recommended!
Written by a customer while visiting Samsung US
Posted by: Manso114
from Miami FL
Expertise:Expert
Verified Purchase:Yes
The device meets my expectations. I am particularly impressed with the screen size, multitasking capabilities, and the user interface for social media. Additionally, the ability to make video calls without holding the device is a great feature for business and daily use. Overall, it is an excellent tool that enhances productivity and communication.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US