Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Mariam
from WA
Verified Purchase:Yes
I gave 3 stars because I don’t really enjoy the screen touch, not slicking like my husband’s own, my husband bought the black color and it’s very lovely and everything works fine, I guess factory fault happened to the pink I got.
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, October 29, 2024
Aloha Mariam,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what may be occurring before we can do so. Feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what may be occurring before we can do so. Feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Guru
from Orlando fl
Expertise:Intermediate
Verified Purchase:Yes
I like that its smaller then the big phones when folded in half. You Can do everything with it folded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on October 28, 2024
Posted by: Zatsdan
[This review was collected as part of a promotion.] Definitely the best iteration of the fold so far! Muktitasking powerhouse, workhorse, and gaming platform all in one. Manages to be as functional as it is attractive. Galaxy AI is also a cool new addition that assists with every day tasks more often than I expected it would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on October 28, 2024
Posted by: Dwhipps81
[This review was collected as part of a promotion.] Man I love this phone! It's seems like every day I find out about something else it's capable of doing. Screen resolution is amazing, cameras are top notch, and the battery holds up with hours of gaming on the double screen. To top it all off, if you have anything that you have questions on then just let the Galaxy AI do it's thing and problem solved. Only thing I warn you on is to put a case or at least some grip strips because it is slippery.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lizzee
from Atlanta georgia
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. Its like having a phone, a tablet, and a laptop all in one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!
on October 29, 2024
Posted by: GALAXYaddict
[This review was collected as part of a promotion.] I've had the Fold6 for several months now, and absolutely LOVE it! The full, open screen is absolutely addicting :) While this is my personal phone, I use it to also run our company. Which I do largly from our vehicle... Some of the apps needed to successfully run the day to day functions of our company, require a tablet or laptop - with this phone, I no longer need to drag along the laptop every day! Even many apps that do function on a regualr phone don't fully function, but they do on the Fold series! The multiple apps on 1 screen is a game changer!!
The only negative I've had is that the screen did start to 'lift' at the fold. It hasn't affected my visibility or the function of the phone at all. And, that's what insurance is for, right?
The only negative I've had is that the screen did start to 'lift' at the fold. It hasn't affected my visibility or the function of the phone at all. And, that's what insurance is for, right?
I'm so glad I switched to the Fold series. Between the multiple apps, the huge screen, beautiful display - I can't imagine going back to a 'normal' phone ever again.
Value
4
Response from Samsung USBy R&R Team, January 14, 2025
Thank you for taking the time to share your thoughts on the Galaxy Z Fold6! It’s fantastic to see how much you enjoy the full, open screen. It really does provide an immersive experience. We designed the Fold6 to enhance productivity, especially for users like you who are managing business tasks on the go. It's great to know that the Fold6 has replaced your laptop, allowing you to tackle your day-to-day operations with ease. The ability to run multiple apps simultaneously and enjoy enhanced functionality on a large display is a game changer for many users, and it’s wonderful to see it works so well for you. Regarding the screen lift at the fold, be sure to check out our Z Assurance policy to learn about how your Z Fold is protected. We appreciate your commitment to the Fold series and are excited to have you as part of the Galaxy family. If you have more feedback or questions, don’t hesitate to reach out to us at Samsung Support. We’re here to support you in making the most of your Galaxy Z Fold6 experience! -Kelvin
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
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Written by a customer while visiting Samsung US
Posted by: Yonier
from Miami
Expertise:Intermediate
Verified Purchase:Yes
The phone is awesome and I love it. Almost Perfect!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
unfolding the magic
on October 30, 2024
Posted by: Arango
[This review was collected as part of a promotion.] I love moving from a small screen to a screen that lets me see with greater resolution and quality all my movies and my social networks, it is fantastic to have the screen of a regular phone and soon start watching movies in a larger size without changing devices, just unfold the phone and the magic begins!
Value
5
Written by a customer while visiting Samsung US