Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Dark Beard
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
I'm moving from the ZFold3. Love that phone for 3 years. Upgraded since insurance coverage stops after 3 years. I didn't think it would make much difference but the camera upgrade and the size of the front screen make a big difference. Absolutely love it. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: krtamtz
from Reno, NV
Expertise:Intermediate
Verified Purchase:Yes
Couldn't believe that they got me a phone with thr easiest process in my life. Will be buying them all the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, takes some getting used to
on October 19, 2024
Posted by: JCF11349
[This review was collected as part of a promotion.] The Galaxy ZFold 6 is an amazing phone. At first I was skeptical and having issues adjusting to the slimmer front display. After using it for a few months I started to use the front display for quick daily tasks such as texting or a little doom scrolling but towards the end of the day I almost exclusively use the big screen for as much as possible. It is great for mobile games, streaming games from PC, watching videos, showing pictures to friends and family, all forms of multitasking, forum browsing, and an even better conversation starter. The only con I have is that camera quality is severely lacking. Especially the inner display selfie camera. Barely passable for video calls. Overall great phone once you get used to the slim outer display and even better phone when you start using all of the available features such as Galaxy AI, multitasking, and the selfie mode camera settings.
Value
4
Written by a customer while visiting Samsung US
Posted by: Bill S
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I traded my Z-Fold 5 for the Z-Fold 6. I pondered over making the trade but the trade in value was hard to pass up. However, I am very glad I made the decision because the Z-Fold 6 is much liter and has several additional features. This phone is very well made the center crease can barely be felt compared to my Z-Fold 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs improvement
on October 20, 2024
Posted by: AudiS5
[This review was collected as part of a promotion.] Switching from a galaxy 22 ultra to the fold 6 came with with its cons. Loss of fingerprint sensor on screen to a button on the fold 6 makes it harder to unlock phone when on car mount. I do not like that I cannot lower or increase the display resolution on the fold 6 which can help save battery. Bring back swipe navigation button markers instead of swipe only or buttons. Battery life could improve. Outer screen makes typing difficult even when expanding keyboard.
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Salutations AudiS5,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you are experiencing less than anticipated battery life on your device, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like to share any other feedback with us regarding your purchase, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you are experiencing less than anticipated battery life on your device, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like to share any other feedback with us regarding your purchase, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: GenuineGozi
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
This device is wonderful and has proven to be a great multitasking tool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 20, 2024
Posted by: Angelo
[This review was collected as part of a promotion.] Phone is great.. the touch sensitivity could be a bit better on front screen.
Value
4
Response from Samsung USBy R&R Team, January 14, 2025
Hi Angelo! Thanks for sharing your feedback on the Galaxy Z Fold6! It's delightful to see you enjoy the phone! The Z Fold6 is the thinnest model yet, featuring a screen that is 1.5 times brighter than previous versions. It also boasts a camera with a Pro Visual Engine, offering enhanced photo quality. Additionally, users can expect up to 2 hours more video playback and improved durability along with dust resistance. To enhance your touch sensitivity experience, you can easily adjust the settings by going to the Settings app and then tap on Display. From there, look for the Touch sensitivity option, where you can toggle and adjust the sensitivity to your liking. This should help improve your interactions with the front screen. If you have any further questions or need further assistance, feel free to reach out to us at Samsung Support. Your feedback is invaluable as we continue to enhance our devices, and we truly appreciate it! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
It works great, perfect for teenagers and people d
on October 20, 2024
Posted by: Sumsung z Fold 6 512GB
from USA
Verified Purchase:Yes
I like it It works great, it translates my language perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US