Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Must use device
on April 28, 2025
Posted by: Ppk99
from Overland Park KS
Expertise:Expert
Verified Purchase:Yes
Excellent as expected.
I feel like I am using tab.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for your awesome feedback on the Galaxy Z Fold6, Ppk99! We love to see that your experience has lived up to your expectations. The immersive Flex Mode truly revolutionizes multitasking, allowing you to use multiple apps simultaneously while maintaining a sleek and ergonomic design. We're proud of how the stunning 7.6-inch main display enhances your productivity and entertainment, making it feel just like using a traditional tablet. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fold 6 platform
on April 26, 2025
Posted by: Deerfield
Verified Purchase:Yes
Love the phone. Not a fan of some Samsung apps. The texting they provide. Not digging it. That i think i can change back to messenger. Everything else rocks. Love the thinner profile as well.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6! It's great to see that you're enjoying the phone and its thinner profile. Regarding texting, the Galaxy Z Fold6 comes with Google Messages as the default texting app, but you can switch to other messaging apps like Messenger if you prefer. Simply download your desired app from the Galaxy Store or Google Play Store and set it as your default messaging app in the settings. We're thrilled that you're loving the overall experience with the Galaxy Z Fold6! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone
on April 25, 2025
Posted by: Samia
from Alabama
Verified Purchase:Yes
I love this phone! I bought a Fold when they first came out in 2021, now it was time to replace it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Samia! It’s fantastic to see that you've been a loyal Z Fold user ever since they first came out. We truly appreciate you taking the time to share such thoughtful feedback with us. With the Galaxy Z Fold6, we’ve enhanced everything you loved about the original, including incorporating Galaxy AI to make your experience even more seamless and intuitive. We can’t wait for you to dive in and discover all the amazing features the new Fold has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yay
on April 25, 2025
Posted by: Bingus bongus
from Pennsylvania
Verified Purchase:Yes
I love this phone a lot, really good features and the best color out there — pastel pink!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6, Bingus! It's fantastic to see that you're enjoying the phone and its features. The Galaxy Z Fold6 does offer a range of advanced features, including Multi-Active Windows for multitasking, FlexMode for hands-free videoconferencing, and compatibility with the S Pen for precise note-taking and annotations. The pastel pink color is a standout option, and it's reassuring to know that you love that color. It's awesome to see that the Galaxy Z Fold6 has impressed you both in performance and design! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on April 23, 2025
Posted by: Frenchy
from San diego
Expertise:Intermediate
Verified Purchase:Yes
Great phone, the process was easy and smooth. Return was quick.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too good to be true
on April 23, 2025
Posted by: Trey
from Grand Rapids, MI
Expertise:Expert
Verified Purchase:Yes
Nice screen, premium feeling body. Definitive upgrade from my previous Fold 3. However the antennas were either faulty on my unit or they just weren't good. Connection to bith mobile data and wifi was always spotty. Never received OTP messages and dropped service frequently. Quite sad really
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 24, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. It’s great to see that you’re impressed with the premium design and screen, especially as the phone is made to deliver a high-quality experience. Regarding the connectivity concerns you mentioned, there are a few steps that might help resolve the concerns you’ve encountered. First, ensure your phone is running the latest software version by going to Settings, then Software update, and selecting Download and install. Updates often include fixes for connectivity and performance. Next, try restarting your device by pressing and holding the Side button and Volume Down button for more than seven seconds. This can refresh the system and address temporary network glitches. Additionally, ensure that no metallic stickers or accessories are covering the antenna area, as this can interfere with signal reception. Finally, make sure the antenna area is not obstructed by your hand or other objects when using mobile data or Wi-Fi. We hope these steps enhance your experience with the Galaxy Z Fold6. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on April 22, 2025
Posted by: Shiree
from Mississippi
Expertise:Expert
I love this phone. This is the best phone I've ever had. I love the features and i love that's it's not heavy and bulky. Thank you samsung yall definitely snapped with this one!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 22, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold6, Shiree! We're thrilled to see that you love your new phone and consider it the best you've ever had. The features of the Z Fold6, like its stunning 7.6-inch main display, truly elevate your experience. We designed it to be lightweight and slim, making it a pleasure to carry while still providing all the functionality you need. The innovative design truly sets it apart, and it’s fantastic to know you feel that way! Thank you again for your feedback. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Z fold 6 is buggy and slow. Look elsewhere.
on April 21, 2025
Posted by: Gregory
from Florida
Expertise:Expert
The z fold 6 is a downgrade from the z fold 5. The z fold 6 is slow, buggy and just unreliable.
Updates make this phone worse, not better. I could not be more disappointed in a flagship phone.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 21, 2025
Thanks for sharing your honest feedback regarding the Galaxy Z Fold6, Gregory. We understand that it can be frustrating if your phone is performing unusual. To enhance its performance, the Device Care feature can help by identifying apps that consume excessive battery, clearing unnecessary files, and closing background apps. Keeping the software updated to the latest version can also improve reliability and functionality. The Samsung Members app is another valuable resource for support, offering tools to optimize your experience. We hope these steps make a difference for you. Be sure to check out the link attached for specific instructions. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 1769-1776 of 5235 results 
<< 1 ... 220 221 222 223 224 ... 655 >>