Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
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Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Top quality
on April 30, 2025
Posted by: Danny
from FL
Expertise:Beginner
Verified Purchase:Yes
Amazing quality best phone I've ever owned. Big screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for your fantastic review, Danny! It's great to see that the Galaxy Z Fold6 has exceeded your expectations. The 7.6-inch Dynamic AMOLED 2X main display offers an impressive resolution of 2160 x 1856, providing stunning visuals and vibrant colors that truly elevate your experience. We're also excited that you appreciate the large screen, which is perfect for multitasking and immersive entertainment. Plus, with support for the S Pen, you can take full advantage of the display’s capabilities for creativity and productivity. For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Dead pixel in less than a year, quality problems.
on April 30, 2025
Posted by: Xarp
Expertise:Intermediate
Honestly, as a student this phone was great and I loved all the changes they did with this phone compared to previous folds, but compared to The Zflip 5 that I had before this and s20 and s10, this phone came with problems. The phone scratches a lot more easily on the back, and the biggest issue is the dead pixle on the crease line. I have had the Zflip 3 and 5 and never had an issue with a dead pixel on my crease and I can say the same for all samsung phones I have had never having a dead pixel. I've had this phone for less than a year and have a dead pixel on the crease, I can see that online a lot of others have the same issue. The quality of the products has gone down a lot
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Xarp. We’re glad to see you loved the improvements compared to previous models, but we regret to learn about your concerns, particularly regarding the dead pixel on the crease and the back scratching more easily. We want you to have the best possible experience with your device. That’s why we offer Z Assurance, which provides a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Z Flip devices purchased in the U.S. before July 31, 2024. By registering your device with a Samsung account, you can take advantage of this offer. Please note that this promotion applies only to the interior folding screen and excludes repairs for the front screen or back glass. To access this service, simply visit Samsung’s support page, select ‘Start a Repair,’ and you’ll be guided through the process for either mail-in or walk-in service. If there are any additional damages, those will be assessed separately, and costs may apply if it’s deemed out of warranty. We genuinely appreciate your feedback, and we’re committed to enhancing our products and services. If you have further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Upgrade transition
on April 30, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Great Transition from an entry level 23FE to a flagship phone that gave a huge performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s exciting to hear about your experience with the transition from the S23 FE. The upgrades from the S23 FE to the Z Fold6 are truly impressive. The Z Fold6 features a stunning 7.6-inch QXGA+ AMOLED display for immersive viewing, which is a significant step up from the display on the S23 FE. You’ll also appreciate the enhanced multitasking capabilities. Thanks to the Taskbar feature, switching between apps and utilizing split-screen is more seamless than ever. We’re thrilled you’re enjoying your experience with the Z Fold6. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my new phone
on April 29, 2025
Posted by: Lindus
from Georgia
Expertise:Expert
Verified Purchase:Yes
Seamless process of trading in my Fold 4. Loving my new pink Fold 6....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
It's great to hear from you, Lindus. Thank you for sharing your experience! We're stoked to see that you're loving your new pink Galaxy Z Fold6! It’s also exciting to note that at just 239 grams, it’s lighter and slimmer than the Fold5, which definitely makes it more convenient to take everywhere. Plus, with an upgraded processor that boosts CPU performance by 17%, GPU by 20%, and NPU by an impressive 42%, you're getting exceptional performance that elevates every aspect of your mobile experience. We hope you enjoy exploring all the possibilities your new phone offers! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 6: Innovation Meets Everyday Use”
on April 29, 2025
Posted by: Eliya
from Ohio,OH
Expertise:Expert
Verified Purchase:Yes
Impressive foldable with top-tier performance and display. The large inner screen is perfect for multitasking and media, while the outer screen feels more natural this time. Performance is flagship-level, and build quality is solid.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for your review of the Galaxy Z Fold6, Eliya! We’re glad to see you’re impressed with its performance and display. The large inner screen is perfect for multitasking, and we’re happy you appreciate the improved feel of the outer screen. We would love for you to explore features like Note Assist and Photo Assist. These features are tailored to enhance your productivity and photography experience. With Note Assist, capturing ideas or making quick notes is easier than ever, while Photo Assist helps you take stunning photos with ease, ensuring that every shot is a masterpiece. Your feedback inspires us to keep improving, and we hope the Galaxy Z Fold6 continues to exceed your expectations! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Zfold is the best
on April 29, 2025
Posted by: Chelle
Verified Purchase:Yes
I love my zfold because it's like a regular phone and a small tablet in one
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your love for the Galaxy Z Fold6, Chelle! It’s fantastic to see how it seamlessly blends the convenience of a regular phone with the expansive experience of a small tablet. The design truly replicates a traditional phone, making it easy to use and carry around. Plus, when you're ready to enjoy more screen space for multitasking or entertainment, it opens up effortlessly into a sleek tablet. The Z Fold6 is all about versatility, allowing you to do more. Once again, we appreciate your feedback and hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold 6 blanco 512gb
on April 28, 2025
Posted by: Anonymous
from South Carolina United States
Expertise:Expert
Verified Purchase:Yes
Z Fold 6 exceeds my expectations. This phone is incredible, super light, easy to use, and its incredible screen delivers excellent results in fluidity and quality, and its battery lasts all day. I recommend this phone, you won't regret it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for your wonderful review of the Galaxy Z Fold6, Noel. We love to see how much you love its lightweight design and user-friendly interface. The incredible Z Fold6 screen truly enhances your experience, with vibrant visuals and smooth performance. We are also glad you appreciate the all-day battery life as well, which is designed to keep up with your busy lifestyle. Your recommendation means a lot to us. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Google Nonsense
on April 28, 2025
Posted by: AJM1
Verified Purchase:Yes
If I wanted a Google phone, I would buy one. Samsung is much better, however, this phone forces you to use Google for many more items than previous Galaxy phones.
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Ajm1! We noted your concerns about the integration with Google services and its impact on your experience. The Galaxy Z Fold6 is designed to enhance multitasking and productivity, providing a seamless experience across apps. However, we want to ensure you’re maximizing your enjoyment of the phone. To better assist you, we’d love to gather some additional information about your experience. Please reach out to us at Samsung Support so we can address your specific needs and help you get the most out of your device. -Kelvin
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Written by a customer while visiting Samsung US
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