Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,607 Reviews)
Rating breakdown 5,607 reviews
5 Stars
4,352
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,262 out of
1,371)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
1
Non functional when connected to vehicle Bluetooth
on April 4, 2025
Posted by: Rick
from California
Expertise:Intermediate
Most problematic phone I've ever owned. For being a phone that is supposed to allow multi tasking, it won't allow me to open an app while it's connected to my vehicle's bluetooth without it powering off. Upon powering back on it will power down again over & over. The phone won't stay powered on until it's disconnected from the vehicle.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Rick. We completely understand how important multitasking is, especially when you're trying to use your phone while connected to your vehicle's Bluetooth. The Z Fold6 is designed to offer seamless app access and multitasking capabilities, so it's disappointing to see that you're not experiencing that. You may need to update your phone to the latest software version. Samsung frequently releases updates that enhance performance and connectivity, which could improve your experience. You can check for any available updates in your settings. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We want you to make the most of what the Galaxy Z Fold6 has to offer. If updating doesn’t make a difference, please don’t hesitate to reach out to us at Samsung Support for further support. Your satisfaction is important to us, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on June 3, 2025
Posted by: GalaxyLove
[This review was collected as part of a promotion.] This is my 3rd galaxy z fold. I absolutely love this phone. I've used this phone for business. My children have used it for school projects. Watching movies is great too! I haven't used "Galaxy AI" yet but plan to soon.
Value
5
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold! We're elated to see how much you love the device. The versatility of the Z Fold6 truly makes it an exceptional tool for both business and personal use. Its foldable design combines a phone, tablet, and even PC capabilities into one powerful device. We're excited for you to explore Galaxy AI! Galaxy AI is designed to enhance your everyday tasks. With features like Samsung DeX and Microsoft Office integration, you can easily boost your productivity and streamline your business workflows. It truly ensures that you have everything you need at your fingertips. We hope you continue to have a great experience with your Z Fold6. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sri v
from Nc
Expertise:Expert
Verified Purchase:Yes
Very narrow front display, no s pen support on the front display, no s pen in the box, no top of the line cameras, deep crease on the inner display, sub par speaker output
No, I would not recommend this to a friend.
Features
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your feedback on the Galaxy Z Fold6. We noted your concerns and appreciate your detailed insights. The Galaxy Z Fold6 offers a unique foldable experience, and while the front display is narrow, it allows for a more compact and portable design. We also value your suggestions regarding S Pen support on the front display and the inclusion of an S Pen, as we are always looking for ways to enhance our customers' experience. Regarding the camera and speaker quality, the Galaxy Z Fold6 is equipped with innovative features and technology to deliver a premium experience. Be sure to check out the link attached to learn about all the great camera features your device has to offer. The inner display's crease is a result of the foldable technology, and we are always committed to refining this aspect in future iterations. We value your feedback and are dedicated to providing the best possible experience for our users. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/ (Camera features)
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https://www.samsung.com/us/support/answer/ANS10003468/ (Camera features)
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Written by a customer while visiting Samsung US
Posted by: Ilovephones
from Ny, ny
Expertise:Intermediate
Verified Purchase:Yes
Not much difference from the fold 6, the user interface looks slightly different but the camera quality and batter is the same.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your honest feedback on the Galaxy Z Fold6! We appreciate your insights and want to highlight some of the key improvements in this model. The Galaxy Z Fold6 is designed to offer enhanced durability and a brighter screen, making it more functional in various lighting conditions. With its ProVisual Engine, the camera delivers stunning clarity and vibrancy, even when zoomed in. Additionally, the device is equipped with the Snapdragon® 8 Gen 3 Mobile Platform, providing faster and smoother performance compared to previous models. We value your feedback and are constantly working to improve our products. If you have any further questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Ideal Foldable.
on March 16, 2025
Posted by: DeVi80s
[This review was collected as part of a promotion.] The Samsung Z Fold 6 is a remarkable device that seamlessly integrates into my daily life, enhancing various activities such as streaming, gaming, and work. One of the standout features is the "seamless actions across apps," which allows me to multitask effortlessly. For instance, I can watch a movie on one half of the screen while taking notes or browsing the web on the other. This split-screen functionality is perfect for maintaining productivity, especially during work or school tasks.
The "Now Brief" feature is another game changer. It helps me stay organized by providing quick summaries of notifications and updates, ensuring that I don't miss important information while managing multiple apps. This is particularly useful during busy days when I need to stay on top of emails and messages without getting overwhelmed.
For gaming, the Z Fold 6 offers an immersive experience with its large display. The graphics are stunning, making it a joy to play games or watch sports highlights in high definition. The "Audio Eraser" feature also enhances my experience by reducing background noise during calls or while streaming content, allowing me to focus on what I'm watching or listening to.
Overall, the Samsung Z Fold 6 significantly impacts my daily routine by combining functionality with entertainment. Whether I’m working, studying, or enjoying my favorite shows and games, the device adapts to my needs, making it an essential part of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Allover review
on May 18, 2025
Posted by: Mysamsong
Samsung Galaxy Z Fold 6 is considered a compelling foldable phone with a refined design, excellent screen, and good battery life, but it's not without its drawbacks. Potential buyers should be aware of the app compatibility issues on the outer screen and the visible crease on the inner screen, but these are minor issues compared to the phone's overall strengths.
This video showcases a review of the Samsung Galaxy Z Fold 6 over a period of six months
This video showcases a review of the Samsung Galaxy Z Fold 6 over a period of six months
Response from Samsung USBy R&R Team, May 19, 2025
We appreciate you taking the time to share your thoughts on the Samsung Galaxy Z Fold6! We love to see that you appreciate its refined design and excellent display. Regarding the app compatibility concerns on the outer screen, we recommend ensuring that your apps and the phone itself are always up to date. This often enhances functionality and ensures a seamless experience since many developers are optimizing their applications for foldable devices. We're excited to see how much you enjoy your Z Fold6! If you have any further questions or feedback, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst Video Game Phone
on June 11, 2025
Posted by: Displeased Buyer
Expertise:Intermediate
This phone screen times out in 5 minutes even if you set it to the max which is ten minutes. It not a friendly phone for playing an RPG turn based game where you do multi battles and set your phone down for a few hours. This is absolutely the worst phone for playing video games because I'm screen will time out with in five minutes after setting your phone down
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We understand how frustrating it can be when a device times out during gaming sessions, especially when you're immersed in a turn-based RPG. We want to highlight that the Galaxy Z Fold6 features a battery designed for all-day enjoyment, allowing you to fully engage with your games without the worry of the screen timing out on you. With our efficient display technology, you can game for hours on end. Plus, you can listen to music for up to 77 hours or watch videos for up to 23 hours, making this device perfect for entertainment. To address your specific concern about the screen timing out, we’re including a link that might help you troubleshoot. If you have any more questions or need further assistance with this, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/ie/support/mobile-devices/how-to-stop-the-screen-from-dimming-on-your-galaxy-smartphone/#:~:text=If%20you%20find%20that%20the,while%20you%20are%20using%20it
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Written by a customer while visiting Samsung US
Customer Rating
4
ZFOLD6 where's the rest?
on August 7, 2025
Posted by: Cominginhottt
[This review was collected as part of a promotion.] Love the phone, but it needs a sPen, how could this phone of all phones not have one! It should have a place in the phone for one to be inserted, or atleast come with it regardless since the phone needs it, especially when it's open. Instead I bought a case that comes with one cheap one and it just falls out and gets lost. It also is a little tough to open it, (if you don't have a case on it), it's too slippery on the edge to be able to grip it without your fingers sliding off or having to use your nails to pry it apart, for obvious reasons. Oh. Wait! Last thing, Would it have been too much to ask for a charger or a cord, I was extremely disappointed and felt like I was ripped off when usually it's expected in the package to have a new box that's faster than the old ones! They always come with the new models! It's just presumptuous and rediculous to assume I even had a charger already, what if it was my 1st phone? Mainly I just felt like I got half of what I paid for, and I bought the most expensive device available at the time but shocking there was No sPen and No screen protector, no screen cloth, and No charger not even a cord, it just didnt make sense for the highest priced device to have nothing else but the phone. Not cool.
Value
4
Written by a customer while visiting Samsung US