Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Coop
Verified Purchase:Yes
Fantastic phone! It's the perfect size for a phone when closed and great for gaming or multitasking when open.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Iterative update, but Samsung is falling behind
on October 8, 2024
Posted by: Eugene
Verified Purchase:Yes
Great phone, but ultimately just an iterative update. Samsung's competitors in Asia and in North America have erased its original lead and offer cover screens that are a lot closer to regular phones, with the added benefits of a much larger internal display.
I still think that Samsung's software is far superior, but Samsung squandered its hardware lead and needs to catch up.
Response from Samsung USBy Social Commerce, October 9, 2024
Howdy Eugene,
Thanks for taking the available time to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the available time to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Barry J
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
An exciting update to that of the Note 10 ^G i traded in. The larger fold out screen is easy to read and is a versatile improvement along with the AI capability. Still learning alot about the features but do see a great improvement in processing speed and power. The case i chose with the S pen came with a pink pen as standard and does not blend well with the case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ObiJuan
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Best tablet phone on the planet worth the upgrade if your priority is a bigger screen. I choose size every time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z fold 6 vs. 5 seems to be almost a downgrade
on October 8, 2024
Posted by: Serge
from New York
Verified Purchase:Yes
Comparing side by side, Z Fold 6 screen seems to be not as high contrast and colors are not as vibrant as Z Fold 5, surprisingly. The battery seems to be draining way faster then 5 and takes longer to charge. Also experiencing problems with the sound level for the speakerphone even on the highest level, which is very inconsistent between different apps and calls. Overall aside from the somewhat more modern shape and some software functionality, hardware seems to be almost a downgrade.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Serge,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to customize: - Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. - Custom: Set a schedule for when Eye comfort shield should be enabled. * Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. * Drag the Color temperature slider to set the opacity of the filter. - Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Z Fold5. In regard to battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Awesome, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. If you are experiencing less than expected battery life from your device, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been shared. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to customize: - Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. - Custom: Set a schedule for when Eye comfort shield should be enabled. * Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. * Drag the Color temperature slider to set the opacity of the filter. - Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Z Fold5. In regard to battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Awesome, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. If you are experiencing less than expected battery life from your device, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been shared. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Posted by: Angeles
from United States
Expertise:Expert
Verified Purchase:Yes
I need it🩷Le amamos tanto 🫶its my best friend, perfect in every time, 👌 the bets of the better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: HGSB
from Miami, FL
Expertise:Beginner
Verified Purchase:Yes
I had a Galaxy Note20 Ultra, and was looking for a change in form factor. I'm really happy with my decision
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The fold has fully restored my faith in samsung
on October 8, 2024
Posted by: Mikemmwa
[This review was collected as part of a promotion.] The 50 megapixel camera alone. It's amazing The fact that I can use that to take a selfie by using the fold feature is so amazing. The camera quality is untouchable. The fold feature itself is so smooth. I love the fact that I can multi-task by using 3 screens at the same time or I can watch a movie on the standard size screen or flip it open and immediately continue to watch it on a larger screen. Everything about this phone is a dream. It is anyone's dream and can suit needs for anybody. For anything, if you want a smaller or larger screen, you have that. It literally does everything you need from the circle to search AI. Feature to Samsung Health, where it pairs up with your watch. The health needs alone are so amazing. There's so many qualities about this device. Samsung has came up with such an amazing product, was blown away at the Galaxy Fold and Galaxy Flip. I love that it works with all samsung products from my watch to my ear buds The Galaxy Fold 6 offers functions for all ages. Young and old It has so many options for health to keep you safe, these phones offer things that no other devices will ever be able to offer the list goes on and on, the AI technology is out of this world. The phone maintenance is so cool if you need work. Done, you can use phone maintenance for your own personal safety to know that your data is secure and will not be breached, i love how it is integrated to work with multiple everyday things to make life simple and easy, its a assistant
Value
5
Written by a customer while visiting Samsung US