Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Same old, same old
on September 15, 2024
Posted by: LatestNgreatest
from Charlotte NC
Expertise:Expert
I got this device at launch. I'm really trying to love the fold series but Samsung just isn't listening to customer feed back. Every year the front screen gets a millimeter wider. The battery doesn't improve much. I usually end up buying the newest fold then resorting back to my Ultra a month later. Cases are hard to apply to the device. It's thick and shaped like a brick. Yes the weight is less this year. Yes the squared edges makes it easier to hold. But overall I have to charge the device mid day. The front case snaps off because the only thing holding it is adhesive. Cameras are subpar for a 2k phone. The fact the S pen hasn't found a home inside the device after 6 generations is still wild to me. Give us a wider front screen, s pen integration and a full days battery and we will be happy. Here's to yet another 2k fold paperweight on my desk.
Features
3
Performance
5
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 16, 2024
Hi LatestNgreatest,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. Fun fact: The S Pen enables productive usage of Galaxy AI. While the S Pen is supported on the Main Screen, the Galaxy Z Fold6 does not come with an S Pen, as you know. You can purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. If you're experiencing less than optimal battery life, please take a moment to review a few resources. "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. Fun fact: The S Pen enables productive usage of Galaxy AI. While the S Pen is supported on the Main Screen, the Galaxy Z Fold6 does not come with an S Pen, as you know. You can purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. If you're experiencing less than optimal battery life, please take a moment to review a few resources. "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Tony
from Los Angeles California
Expertise:Beginner
Verified Purchase:Yes
I have cow workers with there z fold 4/5 so I decided to buy the 6 I love the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Donald
from Michigan
Expertise:Beginner
Verified Purchase:Yes
I use it for gaming and it's wonderful. No problem at all...yet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gideon
from Jacksonville, Florida
Expertise:Expert
Verified Purchase:Yes
It is the best one. I have all of the folds, but
this one win my heart
this one win my heart
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthew
from Wenatchee, WA
Expertise:Intermediate
Verified Purchase:Yes
I thought it would be bigger. A lot bigger, not just millimeters bigger. I traded in my ZF5, great phone, for the ZF6, also a great phone, because it was advertised as a bigger & better phone. The ZF6 has AI, but beyond that it seems about the same as the ZF5. Great phone, just needs to be bigger. 👍👍
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Lsett
from Florida
Expertise:Expert
Verified Purchase:Yes
Love the features but at this price point the camera should be at least as good as the S22.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Pavel M
from Davis, Ca
Expertise:Intermediate
Verified Purchase:Yes
It is an amazing phone but the battery runs short. It is a productivity machine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Benn
from houston, tx
Expertise:Expert
Verified Purchase:Yes
This fold is amazing also it has a better profile than its predecessor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US