Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: King Cheezy
from 63368
Expertise:Intermediate
Verified Purchase:Yes
Love the phone, hate the battery life and crease!!
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 6, 2024
Hi King,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Also, check out, "Care for your Samsung foldable phone" to learn how you can keep your Galaxy Z Fold6 in its tip top shape! Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Also, check out, "Care for your Samsung foldable phone" to learn how you can keep your Galaxy Z Fold6 in its tip top shape! Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Posted by: Ralph
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. It's fast, display is brilliant and is well built.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amy G
from Demver Co
Expertise:Intermediate
Verified Purchase:Yes
I have found the fold since the three and I am so impressed by how great this phone has become. Fold always been a great series but this six is ridiculous
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: David Waters
from Virginia
Expertise:Expert
Verified Purchase:Yes
Overall great device. Yes, the outer display can be wider but the software experience ranks it above the rest. Love the S25 Ultra aesthetics in the design of the Fold 6. Really enjoyable to use.
I would recommend this to a friend!
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from Z fold 3, and it's well worth it!
on September 6, 2024
Posted by: Lee K
Verified Purchase:Yes
Awesome phone Z fold 6. Many great improvements from the 3. Easy transition to the new phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Not Bad At All
on September 6, 2024
Posted by: Dfouralien
[This review was collected as part of a promotion.] I like the phone. I'm already can't see well and the big screen helps me alot. Then you have the duel screens with is a plus for multitasking. It charges very fast and holds a good charge when needed. I do wish it had better cameras ,but all in all I like the phone
Value
4
Written by a customer while visiting Samsung US
Posted by: Marilyn
Verified Purchase:Yes
Awesome new AI phone 📱
I love it, much better than the Fold 2 and 5 that I had owned.
Great purchase.
I love it, much better than the Fold 2 and 5 that I had owned.
Great purchase.
Keep it up
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Phone In The Market!
on September 6, 2024
Posted by: CatSock
[This review was collected as part of a promotion.] I've had multiple foldable devices and have never been as amazed as I have been with using this new galaxy fold 6. I wouldn't simply call it a phone as it is also a tablet/portable mini television. The device is a perfect balance between high performance and great battery life for an average consumer such as myself. If you're looking for a device that will amaze your friends and family I'd definitely recommend this device, especially if you're into premium phones. They won't be impressed solely by the physical aspect of the device but also it's unique features such as Galaxy AI. I didn't think I'd enjoy the feature as much as I do but I couldn't see myself using any electrical device without it after witnessing the seamless experiences you encounter throughout using your device, sometimes you overlook the fact you're using AI as it's implemented in the most important situations when either typing, drawing, or searching the web. Overall, this device is the best foldable device to get if you've been tempted to make the decision to purchase it definitely do so!
Value
5
Written by a customer while visiting Samsung US