Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
1
Big disappointment
on August 4, 2025
Posted by: COLDontheFOLD
[This review was collected as part of a promotion.] I looked forward to the Z fold 6 with high hopes. What I got was even smaller text and more bloat crammed onto my screen. Traded back to an Ultra after about 6 months. It cost me a pile of cash to do it but I couldn't stand the fold anymore.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We genuinely appreciate your feedback and respect your decision to return to the Samsung Ultra phone. Your experience is important to us, and we’re glad to see that you have found satisfaction with our Ultra phone. If you ever decide to give the Z Fold another shot, it offers unique features that enhance productivity and multitasking. The ability to customize the font size and style can make your experience more personalized. Just as a reminder, you can easily adjust this in the Settings app under Display. From there, you can select your preferred font size, style, or even make it bold for better visibility. We're here to ensure you find the perfect device for your needs. If you have any questions or concerns in the future, please do not hesitate to reach out to us at Samsung Support. Thank you for being a valued part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Fold 6 almost ideal
on August 4, 2025
Posted by: galaxyfan
[This review was collected as part of a promotion.] Great device when released. I came from a fold 4 so the design language was next level on the fold. I appreciates the flat closure as the fold 4 did not. The integration of galaxy AI was a great start. However, I do wish that to round out this device as top of the line flagship they could have taken advantage of better cameras for galaxy Ai. As well as the bigger form factor and included a built in s pen. I love the s pen especially with more real estate of the fold phone series. Please never go away from s pen.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6! We appreciate your honest feedback and want to address your concerns. We understand that camera performance is a key factor for many users, and that’s why we’ve equipped the Z Fold6 with Meet Fold's most powerful camera system, second only to the upcoming Z Fold7. With an upgraded NPU and the incredible ProVisual Engine, we’re confident the multimedia experience will impress you. The front camera offers 10MP for stunning selfies, while the cover camera provides 4MP for quick shots. We know that having high-quality rear cameras is crucial, so we included a 12MP Ultra Wide Camera for expansive views, alongside a 50MP Wide-angle Camera that features 2x optical zoom for detail-rich captures. Not to mention, the 10MP Telephoto Camera with 3x optical zoom allows for versatility in your photography. We also appreciate your feedback regarding your love for the S Pen as well as the design. We’re committed to continuously improving our products, and your feedback helps us do just that. If you ever have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Screen keeps breaking
on August 4, 2025
Posted by: Rhanna79
[This review was collected as part of a promotion.] Screen broke 3 times.. took 8 week to complete repair.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Rhanna. We hate to see that you broke your screen on your device. We’re proud to say that the Z Fold6 features stunning front and back glass made with the latest Corning® Gorilla® Glass Victus® 2 for enhanced durability, along with a metal frame crafted from Armor Aluminum. We want to ensure you enjoy your device worry-free, which is why we offer a 12-month limited warranty for any manufacturer defects. Additionally, you can opt for Samsung Care+ for extended protection and support. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
The Best Phone I've Ever had
on August 5, 2025
Posted by: Sylvan
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 6 for a while now, and wow — this thing is a game-changer. The design is sleek, the hinge feels solid, and that massive foldable screen? Let’s just say my eyes have never been happier. Reading, watching videos, even just scrolling feels easier and more comfortable. It’s like my phone finally decided to get me glasses without the glasses.
The Gaxay Ai features are so cool, letting me edit photos with generative AI and remove things from my photo that didn't belong.
Performance is lightning-fast, and the multitasking is phenomenal. I can have multiple apps open side by side without feeling cramped — it’s like carrying a mini computer in my pocket (well, a slightly larger pocket). Gaming, streaming, work, social media… it all runs buttery smooth.
If I had to nitpick, some apps still don’t fully take advantage of the foldable display, and Samsung’s speech-to-text sometimes writes things I’m pretty sure I didn’t say. But honestly, those are tiny blips in an otherwise stellar experience.
Bottom line: the Z Fold 6 isn’t just a phone, it’s a productivity powerhouse and a daily dose of “wow.” Once you get used to it, going back to a regular phone feels like watching movies on a postage stamp.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z Fold 6
on August 6, 2025
Posted by: Lovethe60
[This review was collected as part of a promotion.] I love this phone it has been the best way to help my elder mother how to use a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on August 10, 2025
Posted by: Mrwadadli
[This review was collected as part of a promotion.] This product is outstanding. I like that everything is simplistic and everything connects with all the other Samsung products that I currently use. What I don't like is the outer screen, because I have big fingers it's hard for me to type. I don't like that the S-Pen is not compatible. Because in my line of work which is selling houses I take plenty of pictures and I use the S-Pen frequently. I do like the Galaxy AI on this phone it's very quick very intuitive and very responsive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love the experience of this device and still impre
on August 14, 2025
Posted by: happy2haveit
[This review was collected as part of a promotion.] I never imagine what this device can do alot included with the Galaxy AI.
love the way I could multitask on my notes, reminder, specifically to make your phone really personalized to your preferences.
all the things you can do with this device is unexplainable with there new features.
love it!
love the way I could multitask on my notes, reminder, specifically to make your phone really personalized to your preferences.
all the things you can do with this device is unexplainable with there new features.
love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Forever Fold!
on August 19, 2025
Posted by: AppleAllergy910
[This review was collected as part of a promotion.] I have been a Samsung customer since the Note 5 and this is my second device in the Z Fold series. This "phone" is amazing. The reason I say "phone" is because this is a computer that I can use to call people. The computing power is intense and is a multitasking giant. I use my Fold at work next to my PC so I can email, text and do research simultaneously while also listening to my favorite music streaming apps. The camera is great. Although the newer Z Fold 7 has a superior camera, my 6 is sufficient for my needs and with the added Galaxy AI, I can make tweeks to the photos as needed to make them perfect. Samsung's Expert Raw is my favorite camera companion and I spend hours taking night shots and amazing photos of the starry sky. Galaxy AI for translation, photo editing, video editing, searching, etc.. has been a gamechanger for me and has helped increase productivity. Thank you Samsung for your years of great products and making improvements to up your game whenever possible!
Value
5
Written by a customer while visiting Samsung US