Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4
Flip fold 6 very strong c p u and plenty ram
on July 15, 2025
Posted by: Travistemu742896804
[This review was collected as part of a promotion.] I appreciate all the features, especially the sidebar with the widgets. Of course, opening it up when you're done with a client that has bad eyes is great for my business. I also have been chatting it up with the AI built into the phone. Very intelligent seems seemingly strange. That we're creating AI so vivid.The phone rarely ever crashed or turned off.I don't think one time.
And I love it a lot !!!!!
And I love it a lot !!!!!
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It's great to see that you're enjoying the edge panel with the widgets and that it's beneficial for your business, especially for clients with visual impairments. It's also great to know that you're impressed with the built-in AI features and find your phone reliable. We're committed to providing a smooth experience, and your feedback reinforces that commitment. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible durability and functionality.
on July 15, 2025
Posted by: Elliotmiscreant
[This review was collected as part of a promotion.] Absolutely incredible phone. The AI works perfectly. The speed of the phone processing is outstanding. Picture quality is beautiful even in low light scenes. Gaming on the phone is very enjoyable, as when opened up to full size screens the view is amazing.
Value
5
Response from Samsung USBy R&R Team, July 15, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold6, Elliot. We're pleased to see that you're enjoying the increased durability and functionality this great phone provides. It's also great to know that the AI features have worked well for you, and the speed has met your expectations. It seems like you've had a great experience overall, even while using the camera to take pictures in low-light scenes. We hope you continue to enjoy your Z Fold6, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great potential, and I am excited
on July 20, 2025
Posted by: Kristylas
[This review was collected as part of a promotion.] It's truly remarkable how technology continues to evolve and enhance our daily lives. Artificial intelligence has brought forth amazing innovations in recent years. The capabilities of these systems are certainly impressive and have significant potential. With each advancement, we are able to accomplish more, making tasks simpler and more efficient. Undoubtedly, these developments offer exciting prospects for the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Data Transfer is a breeze!
on July 23, 2025
Posted by: PrimalDeep
[This review was collected as part of a promotion.] Just the elegant system used for data transfer and the SmartSwitch interface makes Samsung devices my go-to. Galaxy AI is my new favorite assistant. All the features are first class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy default 6 tough and techy
on July 26, 2025
Posted by: SamsungLifer
[This review was collected as part of a promotion.] This phone is better than I could have imagined. After getting to appreciate how versatile this phone is I then learned that it is also fairly durable.
I use this phone at work and one day I left it in the window of a piece of machinery I was driving down the highway. I opened the window and my brand new phone phone, to my horror, when bouncing across the highway into the grassy shoulder. I didn't think there was much of a point to even get out and go grab it. I put my machine in reverse went back to retrieve my phone, and to my surprise 'flawless" I am forever a Samsung Galaxy customer!
I use this phone at work and one day I left it in the window of a piece of machinery I was driving down the highway. I opened the window and my brand new phone phone, to my horror, when bouncing across the highway into the grassy shoulder. I didn't think there was much of a point to even get out and go grab it. I put my machine in reverse went back to retrieve my phone, and to my surprise 'flawless" I am forever a Samsung Galaxy customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Looking for bar phone and they told me this is all
on July 28, 2025
Posted by: Jayh266
[This review was collected as part of a promotion.] Just not liking that it gets really hot! But flip works ok.
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
It's great to hear from you, Jayh266. We really appreciate you taking the time to share your thoughts on the Galaxy Z Fold6. We're glad to know that the phone works for you, but we do want to address your concern about the phone getting hot. All Galaxy devices, including the Z Fold6, have a designated temperature range in which they function optimally. It's normal for the device to feel warm in certain situations, such as when it’s charging, and this won’t affect its performance or lifespan. However, if your device overheats, it could lead to concerns. We suggest following the guide to keep your devices within their ideal operating temperatures in the link attached. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001321/
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Written by a customer while visiting Samsung US
Customer Rating
5
Never tire of the looks of Wonder
on July 29, 2025
Posted by: Redstone002
[This review was collected as part of a promotion.] Where do I start? If you like people saying "let me see it open" or "that is amazing" then this is the right phone. I love it because the Galaxy Z Fold 6 can do everything I need it to do.
I help run a summer camp and with the large screen space I can read spreadsheets or documents easily on my phone while I am running around the camp. For example I get texts about scores that need to be input into a score sheet. I can open both in split screen and easily enter the information.
If I need some Galaxy AI support I just ask and the answer appears. This phone allows me to use all the programs I need either in open or closed mode. Some games work better in landscape on the front screen and some opened on the large screen. Very versatile.
The screen resolution makes watching TV or movies not worth turning on the television. The picture is wonderful. Speaking of pictures, the camera resolution is wonderful and with Galaxy AI and the photo software it is easy to get great images. We have a joke in my family the if my wife takes a photo I always resort it so we can get a better image.
The phone is durable as I am a dropper and charges like a dream. Even with heavy usage I rarely run out of battery in a day.
Great Phone.
I help run a summer camp and with the large screen space I can read spreadsheets or documents easily on my phone while I am running around the camp. For example I get texts about scores that need to be input into a score sheet. I can open both in split screen and easily enter the information.
If I need some Galaxy AI support I just ask and the answer appears. This phone allows me to use all the programs I need either in open or closed mode. Some games work better in landscape on the front screen and some opened on the large screen. Very versatile.
The screen resolution makes watching TV or movies not worth turning on the television. The picture is wonderful. Speaking of pictures, the camera resolution is wonderful and with Galaxy AI and the photo software it is easy to get great images. We have a joke in my family the if my wife takes a photo I always resort it so we can get a better image.
The phone is durable as I am a dropper and charges like a dream. Even with heavy usage I rarely run out of battery in a day.
Great Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Cracks too easily
on August 4, 2025
Posted by: Kaykay
[This review was collected as part of a promotion.] I like that we're going back to when we were kids with having foldable phones , but unfortunately the speed lacks..
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Thanks for sharing your feedback on the Galaxy Z Fold6, Kaykay. We love to see that you love the nostalgia of the Fold series. We see that you expressed concerns about the lack of speed and the screen durability. Please note that the front and back glass are made with the latest Corning® Gorilla® Glass Victus® 2 material, and it features a metal frame constructed with Armor Aluminum for added durability. We would like to gather some additional information about what you are experiencing with the speed. Please reach out to us at Samsung Support so that we can better assist you with this. -Kelvin
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Written by a customer while visiting Samsung US