Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,555 Reviews)
Rating breakdown 5,555 reviews
5 Stars
4,311
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Anonymous
from Phoenix Az
Expertise:Intermediate
Verified Purchase:Yes
Just awesome no more words to describe, an A+ on every aspect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Great advice but battery performance disappointing
on August 5, 2024
Posted by: Eagle2626
Expertise:Intermediate
Verified Purchase:Yes
Great device but battery performance disappointing
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, August 7, 2024
Good day Eagle2626,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you are experiencing less than expected operational times for your battery life, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. We would be more than happy to assist you with whatever you may be experiencing with your new device, but we would need a bit more information from you before we could do so. When you have the opportunity available, please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you are experiencing less than expected operational times for your battery life, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. We would be more than happy to assist you with whatever you may be experiencing with your new device, but we would need a bit more information from you before we could do so. When you have the opportunity available, please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Mc SP
from Nc
Expertise:Expert
Verified Purchase:Yes
When I fold it looses sensibility sometimes ,especially when using google map. It gets stucked and I have to unfold it to be able to hit start on google map.
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: JESSICA
from Florida
Expertise:Expert
Verified Purchase:Yes
Had the phone for a few weeks ,so far so good love everything about it
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Randy
from Weaverville NC
Expertise:Expert
Verified Purchase:Yes
Solid phone compared to last year. Wider screen with a more solid feeling hinge. AI is unnecessary but can be an added bonus if controlled. The tablet screen now closes nearly seamlessy, protecting the inner fragile screen. My recommendation is to use the inner screen as little as possible and focus more on the larger front screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best design ever
on August 5, 2024
Posted by: ADIAZA73
[This review was collected as part of a promotion.] The new Galaxy Flip 6 with AI included is now better to do more with advanced technology within everyone's reach. As an active member of the Samsung family, I want to thank you for all your efforts to provide us with the best products in each new generation.
Value
5
Written by a customer while visiting Samsung US
Posted by: Buddy305luv
from FL
Expertise:Intermediate
Verified Purchase:Yes
I am this 4 stars because we should've been given Spen functionality on the outer display as well, no charger in the box for this price is BS, and the cameras are meh compared to the S23 Ultra. Everything else is pretty great.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Eli P
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Love my fold 6 but I am noticing a glitch with maps where you arrived at your destination and if you try to input a new destination you have to completely close maps and start again it shouldn't be that way it may just be a software issue and it's not just the fold 6 it's other android phones as well just started doing this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US