Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,548 Reviews)
Rating breakdown 5,548 reviews
5 Stars
4,306
4 Stars
918
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Think twice before buying it
on June 4, 2025
Posted by: Story teller
from Nyc
Expertise:Expert
Worked until warranty expired - of course and then screen got bubbles, phone wasn’t charging and became garbage… too expensive to repair. Plus its too heavy to use, makes my hand numb after one short call.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, June 4, 2025
Thanks for sharing your experience with the Galaxy Z Fold6. We truly appreciate your feedback as we continue to make improvements and changes. The Galaxy Z Fold6 is designed to be lighter and slimmer at just 239 grams, making it more pocketable and easier to handle during calls. Additionally, we want to let you know about the Samsung Z Assurance program. This program offers a one-time discounted repair for the interior folding screen for devices purchased in the U.S. from authorized distributors before July 31, 2024. Be sure to register your device with a Samsung account to take advantage of this offer, which is available to the original purchaser and applies solely to the interior folding screen. If you need any further assistance with this, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Z TO THE MAX
on June 4, 2025
Posted by: DRYAYA
[This review was collected as part of a promotion.] This phone is my life from the first version to the 6th. Can't wait to get the 7th up grade. I work and go to school on this phone. The capacity and ready set go functions are the best. I'm not a technical person but the camera is outstanding. I will never go back to the past. I especially live when people think I'm using a pc as a phone. Keep upgrading and I'll keep buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AIR POCKETS
on June 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the Fold, but would really like to see a better screen for daytime use on the open tablet view. With the bubbles it diminishes the picture.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
How my fold 6 treats me
on June 10, 2025
Posted by: Jamhop87
[This review was collected as part of a promotion.] When i first got the fold 6 i thought I would have issues with it. But to my surprise no issue so far because of how people tell it breaks ect ect. But I have full trust that newer models update to be more durable which is the case with this fold. I was surprised how many new features it had included galaxy AI which by the way is a great tool when I need a question or a problem I need help with.
Value
5
Response from Samsung USBy R&R Team, June 10, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Jamhop87. We're more than happy to see that you've had a positive experience and that the durability has exceeded your expectations. We take pride in the advancements we made to improve the durability of our foldable devices. It is great to know that you are enjoying the features, especially Galaxy AI, which is designed to enhance your everyday interactions and help you find quick solutions to your questions. To give you peace of mind, if you ever encounter any concerns with the interior folding screen, remember that Samsung's Z Assurance offers a one-time discounted repair for that specific component. This offer applies to devices purchased in the U.S. from authorized distributors before July 31, 2024, and it is available for original purchasers. Just be sure to register your device with a Samsung account to qualify. Should you need assistance with this service, you can easily access it through our support page by selecting Start a Repair. We are here to ensure you have a seamless experience with your Galaxy Z Fold6. If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost Tha Perfect Phone
on June 10, 2025
Posted by: Talbott2020
[This review was collected as part of a promotion.] Alright, I mainly got this phone because I stream alot of content off my phone so I thought this would be tha perfect device for me and it is and I love tha phone but tha only negative is battery life is not as good as I thought I'd be and I sometimes have trouble with certain things but Galaxy AI has been a little blessing. Other than that I love tha Galaxy Fold 6!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Almost Perfect
on June 10, 2025
Posted by: SamsungUser77
[This review was collected as part of a promotion.] It is almost perfect. I have multiple phones but as a daily driver I use galaxy fold. I use it for work, media and reading.
I believe the item so expensive should have top notch camera and should be thinner. I love that it is narrower than regular phone.
I believe the item so expensive should have top notch camera and should be thinner. I love that it is narrower than regular phone.
Galaxy AI features are at best gimmicky feature.
Value
3
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We’re excited to see that you enjoy using it while driving for work, as well as for media and reading. We understand your perspective on the camera features and the device's thickness. The Galaxy Z Fold6 is equipped with a powerful camera setup, featuring a 10MP Front/Cover Camera and a hidden 4MP Under Display Camera for stunning selfies and video calls. On the rear, we have a fantastic triple camera system: a 50MP Wide-angle Camera for breathtaking shots, a 12MP Ultra Wide Camera to capture more in every frame, and a 10MP Telephoto Camera for beautiful zoomed-in photos. While the design is narrower for comfort in handling, we believe you might come to appreciate the camera capabilities as you explore the features more. Be sure to check out the link to learn more about the great camera features that your Z Fold6 offers. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Still some flaws...
on June 10, 2025
Posted by: Tgreiner1975
[This review was collected as part of a promotion.] I have not used the Galaxy AI feature yet. I don't use the phone for much other than work and emails and actually a phone.
The case sold by Samsung does not have a way to hold the S Pen.
Many applications do not work both ways as opened and closed.
The S Pen does not work on the outside screen. Only when folded open.
The launcher disappears when the phone is switched from closed to open on some apps.
The closed screen on the front is narrow and the screen protector offered in the front has a hinge and the hinge blocks access to the left side of the active screen preventing accurate typing. Especially if you make the keyboard float.
Compatability with non-Samsung products is excellent.
The case sold by Samsung does not have a way to hold the S Pen.
Many applications do not work both ways as opened and closed.
The S Pen does not work on the outside screen. Only when folded open.
The launcher disappears when the phone is switched from closed to open on some apps.
The closed screen on the front is narrow and the screen protector offered in the front has a hinge and the hinge blocks access to the left side of the active screen preventing accurate typing. Especially if you make the keyboard float.
Compatability with non-Samsung products is excellent.
Value
2
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Tgreiner1975! It’s great to see that you primarily use your device for work and emails. We understand your concerns with the S Pen holder and the functionality of apps in different modes. We do offer have S Pen cases specifically for your Z Fold6. We also recommend that you ensure that all your apps are always up to date with the latest software for the best performance. Your comments are essential as we continually seek to improve our products. It’s great to see that you've had positive experiences with compatibility across non-Samsung devices! If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Strong overall foldable
on June 10, 2025
Posted by: ChicagoJoe
[This review was collected as part of a promotion.] I love everything about the phone except for its thickness and low outside camera quality. Once these are addressed, I think they will take the market. The UI is outstanding.
Value
4
Written by a customer while visiting Samsung US