Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,555 Reviews)
Rating breakdown 5,555 reviews
5 Stars
4,311
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4
Love the phone, colors a bit off
on August 2, 2024
Posted by: Jddisturbed3
from Johnston, RI
Expertise:Expert
Phone and performance are as expected. The colors on the screens seems little off, I called support and messed with the setting to get it looking "ok" but red looked orange and green seems off. Not sure if something is wrong with it or it's just the new displays.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fancy yet elegant
on August 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I was speechless with this phone. I was skeptical in the beginning but now I this i love it. With galaxy ai as the main focus Samsung is did it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Knocked it out the box with this one
on August 2, 2024
Posted by: Nighty Moe Young
from Temple Hills, MD
Expertise:Intermediate
I got the phone a week ago and it has surpassed my expectations. The size and weight are perfect; the functionality is unbelievable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles W
Expertise:Intermediate
Verified Purchase:Yes
Unlike my last upgrade from Galaxy to Z Fold 3, this move to the Z Fold 6 was not seamless.
There was a lot of effort after the transfer. Every app had notifications approved so the first night was constant sound. I had to reinstall Waze and set up a new account, losing years of data. The messages app now have ads???? Several other apps required major work to get to work properly. The phone is great but the transition was a pain.
There was a lot of effort after the transfer. Every app had notifications approved so the first night was constant sound. I had to reinstall Waze and set up a new account, losing years of data. The messages app now have ads???? Several other apps required major work to get to work properly. The phone is great but the transition was a pain.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrades and the form factor
on August 2, 2024
Posted by: jgamez83
[This review was collected as part of a promotion.] The Galaxy Z Flip 6 is a total upgrade from my old Flip 4. It's super compact when folded, but opens up to a full-sized phone which I fell in love with. Previously I had all generations of the Note series up until the note 20 then switched. My only complaints on the flip 4 was the camera and battery but those have finally been improved, the camera and battery are way better, and the phone feels really high-quality. I love the bigger cover screen for checking stuff quickly, it's finally useful. Plus, the Galaxy AI is a game-changer, especially for photos and translations. It's definitely worth the upgrade. I don't think I could go back to a regular boring slab phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Elvis T
from Queens, NY
Expertise:Expert
Verified Purchase:Yes
The resolution on the phone is not great, the battery life is horrible, and the size is too small. Phone is not wealth almost 2k.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 6, 2024
Howdy Elvis,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can achieve smoother scrolling and get more realistic animations by increasing the screen’s refresh rate. If this sounds like something you would like to do, 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. You can also choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance after reviewing the resources that have been shared. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can achieve smoother scrolling and get more realistic animations by increasing the screen’s refresh rate. If this sounds like something you would like to do, 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. You can also choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance after reviewing the resources that have been shared. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: KEN D
from CARROLLTON, GA
Expertise:Intermediate
Verified Purchase:Yes
LOVED NEW FOLD 6, I WISH ONLINE ORDER HAD MORE COLOR OPTIONS, I HAD BOUGHT WHITE ONE, QUITE NOT HAPPY WITH COLOR.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nicer Version
on August 3, 2024
Posted by: Poore
Expertise:Intermediate
The Fold 6 is a nicer version of the 5. It's a little lighter and thinner. The crease in the center seems to get less noticeable as newer versions come out. I am enjoying the Samsung Galaxy folds.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US