Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: BT63
from Jacksonville NC
Expertise:Intermediate
Verified Purchase:Yes
The service was great and I have always enjoyed doing business with Samsung
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy Z Fold y
on June 2, 2025
Posted by: JBALDERRAMA
[This review was collected as part of a promotion.] Great quality i love my samsung products. My life is more easy and productive thanks a samsung.
-Great products
-Great Quality
-Productivity
-Great products
-Great Quality
-Productivity
I love you ! Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device!
on June 3, 2025
Posted by: WOOKIECLAWS
[This review was collected as part of a promotion.] I use my Fold 7 for calls and texting, and the folded up mode is great for this. The device really unlocks it's potential. Web browsing is amazing, so is playing games on a larger screen.
I travel for work and it's a game changer to open up my phone at the airport and stream TV shows or movies while eating or waiting.
Galaxy AI is a game changer aa well. As the AI a quick question and have it do deep research... It can also look at images and do searches for you.
Overall this has been a great device... Not sure I will be able to go back to a non foldable phone!
Value
5
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We're so pleased to see how the inner screen enhances your calls and texting. It’s great to know that you're enjoying web browsing and gaming on a larger screen. Traveling for work can be hectic, so it's great that the Z Fold6 allows you to stream your favorite shows effortlessly while on the go. Galaxy AI is designed to make your life easier, and it’s great to see that it's been helpful in answering your questions and conducting searches. We appreciate your feedback and are so happy you’re enjoying your Z Fold6! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on June 3, 2025
Posted by: Blessed
[This review was collected as part of a promotion.] I use my galaxy z fold6 for everyday use. I've been using Samsung phones since the s10 lineup. My one gripe about the fold series is the lack of "upgrades" in the last 3 generations. Dont get me wrong the fold6 ticks all the bells that im looking for in a phone, despite the one issue I have which is battery life. An increase in battery life would make the fold series stand out above the competition and make the already almost perfect device, perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Think twice before buying it
on June 4, 2025
Posted by: Story teller
from Nyc
Expertise:Expert
Worked until warranty expired - of course and then screen got bubbles, phone wasn’t charging and became garbage… too expensive to repair. Plus its too heavy to use, makes my hand numb after one short call.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, June 4, 2025
Thanks for sharing your experience with the Galaxy Z Fold6. We truly appreciate your feedback as we continue to make improvements and changes. The Galaxy Z Fold6 is designed to be lighter and slimmer at just 239 grams, making it more pocketable and easier to handle during calls. Additionally, we want to let you know about the Samsung Z Assurance program. This program offers a one-time discounted repair for the interior folding screen for devices purchased in the U.S. from authorized distributors before July 31, 2024. Be sure to register your device with a Samsung account to take advantage of this offer, which is available to the original purchaser and applies solely to the interior folding screen. If you need any further assistance with this, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Z TO THE MAX
on June 4, 2025
Posted by: DRYAYA
[This review was collected as part of a promotion.] This phone is my life from the first version to the 6th. Can't wait to get the 7th up grade. I work and go to school on this phone. The capacity and ready set go functions are the best. I'm not a technical person but the camera is outstanding. I will never go back to the past. I especially live when people think I'm using a pc as a phone. Keep upgrading and I'll keep buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AIR POCKETS
on June 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the Fold, but would really like to see a better screen for daytime use on the open tablet view. With the bubbles it diminishes the picture.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
How my fold 6 treats me
on June 10, 2025
Posted by: Jamhop87
[This review was collected as part of a promotion.] When i first got the fold 6 i thought I would have issues with it. But to my surprise no issue so far because of how people tell it breaks ect ect. But I have full trust that newer models update to be more durable which is the case with this fold. I was surprised how many new features it had included galaxy AI which by the way is a great tool when I need a question or a problem I need help with.
Value
5
Response from Samsung USBy R&R Team, June 10, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Jamhop87. We're more than happy to see that you've had a positive experience and that the durability has exceeded your expectations. We take pride in the advancements we made to improve the durability of our foldable devices. It is great to know that you are enjoying the features, especially Galaxy AI, which is designed to enhance your everyday interactions and help you find quick solutions to your questions. To give you peace of mind, if you ever encounter any concerns with the interior folding screen, remember that Samsung's Z Assurance offers a one-time discounted repair for that specific component. This offer applies to devices purchased in the U.S. from authorized distributors before July 31, 2024, and it is available for original purchasers. Just be sure to register your device with a Samsung account to qualify. Should you need assistance with this service, you can easily access it through our support page by selecting Start a Repair. We are here to ensure you have a seamless experience with your Galaxy Z Fold6. If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US