Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Vinod
from Cal
Expertise:Beginner
Verified Purchase:Yes
Great phone trying to understand all the factions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jonathan
from San pedro,CA
Expertise:Expert
Verified Purchase:Yes
I love this phone the screen is huge the graphics are amazing battery is amazing 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: elltoon96
Verified Purchase:Yes
Having used the fold 5 as my first foldable phone, the 6 fixed everything I hated about the 5. Even though the battery is the same, this one lasts me easily the whole day which includes using it at school and at home. The cover screen is much bigger even though on paper it is not. And the aspect ratio is a game changer on most applications that are wonky or old.
Written by a customer while visiting Samsung US
Posted by: Bary Allen
Verified Purchase:Yes
It's an amazing device, but, needs flagship cameras like the s24 ultra, needs an amazing battery like the S24 Ultra and needs S-Pen integration like the S24 Ultra. This phone costs much more than the S24 Ultra but still falls short of some if it's features.
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Bary,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. Although the Z Fold6 box doesn't include a S Pen, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. The Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. We're always happy to help you in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10003226/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. Although the Z Fold6 box doesn't include a S Pen, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. The Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. We're always happy to help you in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10003226/
Written by a customer while visiting Samsung US
Posted by: gerbils
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Basically the pinnacle of this type of phone, and weighs less than my fold 4! Major drawback is that I would've taken a heavier phone for better battery life. Also, (for power users) it's less compatible with USBC/thunderbolt hubs than my fold 4 -__-
In literally every other metric it's an improvement, so with the trade in deal it's still highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: No name
Verified Purchase:Yes
The speaker volume on this is lacking compared to my Fold 4. Almost regret upgrading?
Response from Samsung USBy Social Commerce, August 6, 2024
Aloha No,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. When you have some free time available, please take a moment to review "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. When you have some free time available, please take a moment to review "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Posted by: Miles
from Detroit MI
Expertise:Expert
Verified Purchase:Yes
Excellent phone but has some drawbacks
Battery life is very poor I can only make it through a day if I recharge at lunch. I also rarely use the inner screen and the battery life is still bad.
I use the spen every day but the case feels cheap, I wish the spen was included inside of the phone. Also I wish I could use the spen on the cover screen
Finally when water gets into the speakers it stays there for a while due to how recessed the speakers are inside of the speaker grill.
Other than those issues the phone is perfect for me.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, August 6, 2024
Salutations Miles,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Fun fact: Your Fold6 carries an IP48 rating for water resistance. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Fun fact: Your Fold6 carries an IP48 rating for water resistance. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: S095
from New York
Expertise:Intermediate
Verified Purchase:Yes
Phone is perfect for me i honestly use it to stream movies and shows! Can ask for more
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US