Customer reviews from govee.com
Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Average customer rating
4.5
(1,252 Reviews)
Rating breakdown 1,252 reviews
5 Stars
975
4 Stars
112
3 Stars
66
2 Stars
34
1 Star
65
90%of customers recommend this product.
(
386 out of
431)
Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Customer Rating
1
Something that govee does not tell you
on October 11, 2024
Posted by: Jayz
Very disappointed .bought. 4 boxes of the 100 count. I did not realize you can only connect. About 1 1/2. Of the boxes..Going to have too return them
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, October 12, 2024
I'm truly sorry to hear about your disappointment, and I understand how frustrating that must be. Please know that we value your satisfaction above all else. If the connectivity issue wasn't clear beforehand, that's on us, and we'd like to make it right.We appreciate your purchase of 4 boxes of the 100 count product, and we certainly don't want you to be left with an unusable portion. Let's find a solution together. You're more than welcome to return them, and we can guide you through the simple return process. Alternatively, if there's another product or a solution we could offer that might better suit your needs, we're here to help with that too.
Written by a customer while visiting govee.com
Customer Rating
2
150ft, not really.
on September 3, 2024
Posted by: John A
from Katy, Texas, United States
I bought 150ft permanent outdoor lights. The kit is 150 ft and two extensions of 12 ft, that's 174ft all toguether. I started reeding on Govee website and there is a warning with red letters saying not to exceed 150ft. If I use any of the provided extensions I can't use some of the lights. Very disappointed!
Written by a customer while visiting govee.com
Customer Rating
1
Mid
on November 6, 2024
Posted by: Drake
Installation process is fairly difficult, tbh I thought the lights would look much better for the money.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 9, 2025
Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: Emma
Verified Purchase:Yes
My ligths stop working after 1 month
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 9, 2025
I'm so sorry for your inconvenience.
Here are some tips which may help you:
1.Please unplug the adapter and re-plug it again 10 mins later.
2.Please reset the controller box: holding the power button for 10s.
If the problem persists, please feel free to reach out to us. Email:support@govee.com
Here are some tips which may help you:
1.Please unplug the adapter and re-plug it again 10 mins later.
2.Please reset the controller box: holding the power button for 10s.
If the problem persists, please feel free to reach out to us. Email:support@govee.com
Written by a customer while visiting govee.com
Customer Rating
1
on September 7, 2025
Posted by: Kyle
Tried ordering 2 times with separate cards and both orders were canceled immediately. Great way to lose business..
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, September 9, 2025
We are sorry to hear that your recent order was canceled, as it was flagged by our system as potentially at risk for fraudulent activity. We understand how disappointing this may be and sincerely apologize for any inconvenience caused. To assist you in completing your purchase, we recommend trying an alternative payment method or using a different browser before placing your order again. If you continue to experience difficulties, please feel free to reach out to our customer support team, who will be happy to assist you further. Thank you for your understanding and for choosing us.
Written by a customer while visiting govee.com
Customer Rating
5
Incredible results..
on September 3, 2024
Posted by: Luis Pineda
from Newark, New Jersey, United States
Its one of the best options out there in the market. If you don't want temporary lights that you have to take out every year this is the way to go.
Written by a customer while visiting govee.com
Customer Rating
3
More Trouble Than Their Worth!
on September 3, 2024
Posted by: Shae T
from Corona, California, United States
The concept is good but the product was not created with the consumer in mind as their is no consideration towards foundations and colors. The lights work completely unusable as the string/cord is way too wide and pure white which shows and stands out from the home.and or doesn't fit under certain eaves. I contacted govee for a full refund and was told that I "would be responsible for sipping because it wasn't a product defect." When in fact that's exactly what it is. So, I threatened to go to my bank for a full refund as I am not able to use this product on my home at all and then they sent me a return label. Do your measurements and research.
Written by a customer while visiting govee.com
Posted by: Lynn
Verified Purchase:Yes
Love love love these lights! So happy with them
Written by a customer while visiting govee.com