Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Customer Rating
4
Good
on September 3, 2024
Posted by: Zouheir Boussaid
from Raleigh, North Carolina, United States
The product seems solid and the colors are beautiful, however some LEDs start to come off even after cleaning the surface with alcohol. I ran out of clips to use.
I love these lights and the color range etc, HOWEVER I am beyond frustrated with them falling off/not sticking properly! We even primed the area first to ensure that they would stick! Trying to find brackets to somehow secure them instead…., had they come with the kit I would have given them 5stars
Response from govee.comBy Govee, September 3, 2024
Hi there, Thank you for your review and for sharing your experience with our RGBIC LED outdoor lights. We're glad to hear that you love the lights and appreciate the color range. However, we apologize for the inconvenience you've experienced with the lights not sticking properly. We understand how frustrating this can be. Our team is constantly working to improve the adhesive and we appreciate your feedback. In the meantime, we recommend using brackets to secure the lights. Thank you for your support and please let us know if you require any further assistance. Best, Govee Customer Service Team
Bought 2 sets on December and finally hot 1 set up. Secured with u nails as some of them did not stick. One set covered the front of the house and up one peak on the side. 2 sets should cover almost my full house
These lights are incredible. They are 100% worth the price. Incredibly easy to install and they give plenty of options for different kinds of houses. We got the Pro's just in time for Halloween.These took the outside look of our house from basic to luxe!
I purchased the outdoor lights in a 100ft string. They were easy to install and work great. Might not have to put up Christmas lights this year as they have many settings to choose from. Thanks Govee