Customer reviews from govee.com
Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Average customer rating
4.5
(1,223 Reviews)
Rating breakdown 1,223 reviews
5 Stars
956
4 Stars
107
3 Stars
66
2 Stars
32
1 Star
62
90%of customers recommend this product.
(
366 out of
408)
Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Customer Rating
1
Did not work and company don’t want to return my money
on December 31, 2024
Posted by: Betty
Verified Purchase:Yes
Did not work
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. If you have any questions please contact Email: support@govee.com
Written by a customer while visiting govee.com
Posted by: InSolitary
Verified Purchase:Yes
Horrible purchase experience
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. If you have any questions please contact Email: support@govee.com
Written by a customer while visiting govee.com
Customer Rating
1
They stopped working within less than an hour.
on January 4, 2025
Posted by: S. Lambert
Verified Purchase:Yes
They stopped working after 20-40 minutes after installed. I have emailed to return and refund and I haven't heard back.
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. Can you get back in touch with us? Email: support@govee.com
Written by a customer while visiting govee.com
Posted by: C
Verified Purchase:Yes
I bought this item checked it before installation and then after installation I’m having segments and individual lights that aren’t working. I followed the directions on the Govee app to no avail.
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, March 4, 2025
I'm so sorry for your inconvenience. We will continue to improve our service quality. Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: Cory
Verified Purchase:Yes
I bout a 16 ft extension that Govee said would work. The strand does not work. Been talking with support for several weeks and cannot get a replacement or refund.
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, February 25, 2025
Please refresh the segments of light.
I'm so sorry for your inconvenience. We will continue to improve our service quality. Please feel free to reach out to us if you have any problems. Email:support@govee.com
I'm so sorry for your inconvenience. We will continue to improve our service quality. Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: Luke
Verified Purchase:Yes
So far I am amazed with the outdoor lights still learning how to use the Govee app so many options very easy to install found flush mount brackets online
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
5
Loved the lights
on October 31, 2022
Posted by: Anonymous
Best value for money when you use the app so easily to customize however you please. It was simple to navigate and use the app for the lights. Also the install is really easy especially if you’ve always hung your own Christmas lights, didn’t feel like work at all. Amazing quality on the actual lights, vivid colors and bright, the price point is excellent because they seriously look way more expensive once you turn them on at night. I would highly recommend this product. Side note* when pressing the light bulb using their 3M tape I counted between 10-15 secs per lights to make sure it took to the surface* haven’t had any issues
Written by a customer while visiting govee.com
Customer Rating
3
Color lights are great / white lights no good and hangers are terrible.
on September 3, 2024
Posted by: Paul Misch
from Jacksonville, Florida, United States
Love the lights but thinking they will hang on a house with just the sticky pad on the back is horrible. I bought platistic hangers that fit around every cube light and screwed them into the soffit. This worked great. At the price Govee charges, these types of hangers should be included.
Trying to get the stings to a "white" light does not work very well. No wonder they came out with the all too expensive "pro" version.
Written by a customer while visiting govee.com