Customer reviews from govee.com
Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Average customer rating
4.5
(1,252 Reviews)
Rating breakdown 1,252 reviews
5 Stars
975
4 Stars
112
3 Stars
66
2 Stars
34
1 Star
65
90%of customers recommend this product.
(
386 out of
431)
Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Posted by: Chuck Aaron
Verified Purchase:Yes
They aren't working. I have reached out to you and have not gotten a response. I would like them replaced
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Shep
Verified Purchase:Yes
Good product but beyond disappointed that you cannot pair lights together if you buy more additional feet of the same lights and model. You must plug utilize another outlet and run them separately.
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
1
Did not work and company don’t want to return my money
on December 31, 2024
Posted by: Betty
Verified Purchase:Yes
Did not work
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. If you have any questions please contact Email: support@govee.com
Written by a customer while visiting govee.com
Posted by: InSolitary
Verified Purchase:Yes
Horrible purchase experience
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. If you have any questions please contact Email: support@govee.com
Written by a customer while visiting govee.com
Posted by: Brian
Verified Purchase:Yes
They look great. Installed them 3" from the wall for a sculpted look on the facia. Only thing to note is the sticky tape should not be considered a permanent solution even if they say it is :-) Mine came with screw in brackets in addition so I installed them permanently.
No need for the Pro model unless you need to cut and splice the light strings. I didn't so went with the cheaper Outdoor '2' version. This came with multiple extensions to use between strings if needed.
Nice lights. I hope they last a long long time.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: NJFreemason
Verified Purchase:Yes
So far so good!! Paid more money last season for temporary festive lights. These are nicer, less expensive and permanent
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
1
They stopped working within less than an hour.
on January 4, 2025
Posted by: S. Lambert
Verified Purchase:Yes
They stopped working after 20-40 minutes after installed. I have emailed to return and refund and I haven't heard back.
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. Can you get back in touch with us? Email: support@govee.com
Written by a customer while visiting govee.com
Posted by: C
Verified Purchase:Yes
I bought this item checked it before installation and then after installation I’m having segments and individual lights that aren’t working. I followed the directions on the Govee app to no avail.
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, March 4, 2025
I'm so sorry for your inconvenience. We will continue to improve our service quality. Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com