Installed 150 ft of Permanent Lights 2 with no vbproblem (other than being 75 and having to be on a latter, not the lights fault). Everything worked as it should. The Govee Home app on a Samsung phone works well. Installed Govee Desktop on my pc and was disappointed that you can not create DIY for the Permanent Lights 2 with Desktop.
Unhappy with the Govee service. My client paid over 1500 for pro lights. When she needed more power sources, we were tools to purchase two more sets of 50ft RGBIC at am additional 150 each. After The installation was complete, the tour additional power sources were not compatible with the pro lights. Smh After two weeks, I haven’t got a call yet about how to fix the situation.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
5
Govee #1 light for landscaping lighting
on December 11, 2024
Posted by: Upchurch services
I was told about these lights maybe two months ago and now I have a permanent installer for my company which now because of this great product it has introduced another side of landscaping that is fun and always something different to look forward to with every install!! Highly recommend this product for any type of property or building both residential and commercial! Can’t wait to see what in hold for the future for Govee products. Definitely a must 10 out of 10. Good quality and craftsmanship and can look good on a apartment all the way to multi million dollar homes!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Pay close attention to what you buy during holidays, thought I was buying the new lights and it was really just the old lights, they trick you then make you pay to ship items back for refund.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
1
on December 19, 2024
Posted by: Ep
Lights are good but the adhesive is horrible. Will spend more time reattaching them as they constantly fall off. Have tried multiple times to apply per the manufacturer’s recommendations but have been unsuccessful
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support