Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Customer Rating
1
Beautiful Lights Until They Stop Working
on October 8, 2025
Posted by: km611
I bought these lights at the end of the 2024. I was so excited for them as my neighbor has them and they are beautiful. After searching for someone to install these, and paying an arm and a leg, they were up for Valentine's day. Beautiful. Worked with no issues until about September / October (NOT EVEN A FULL YEAR). I purchased 2 sets of lights, on the first, the power adapter went and Govee did replace. On the second, still trying to figure it out - a new control box or power adapter not working,so I would assume it is the lights and I cannot pay someone to re-install these when they don't even last a year. Beyond disappointed and frustrated.
I bought these last year around Christmas. They were great last year but are now no longer working. The lights won't turn on at all. I double checked that my outlet still works. This was disappointing after spending so much money on them.
Response from govee.comBy Govee Support Team, October 28, 2025
Dear Valued Customer, We are truly sorry to learn that the device you received are not functioning as expected. We understand how frustrating this situation can be, and we sincerely apologize for the inconvenience this has caused you. Our support team will promptly assist you and work diligently to find a satisfactory solution. Thank you for your patience and understanding. We appreciate your continued trust in Govee, and we look forward to resolving this matter promptly.
Got some extension lights. Found out after that they weren’t compatible with my other lights. What a waste!
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, October 28, 2025
Dear Valued Customer, We are truly sorry to learn that the device you received are not functioning as expected. We understand how frustrating this situation can be, and we sincerely apologize for the inconvenience this has caused you. Our support team will promptly assist you and work diligently to find a satisfactory solution. Thank you for your patience and understanding. We appreciate your continued trust in Govee, and we look forward to resolving this matter promptly.