Customer reviews from govee.com
Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Average customer rating
4.5
(1,345 Reviews)
Rating breakdown 1,345 reviews
5 Stars
1,049
4 Stars
119
3 Stars
71
2 Stars
36
1 Star
70
90%of customers recommend this product.
(
454 out of
506)
Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 50ft - White
Customer Rating
3
More Trouble Than Their Worth!
on September 3, 2024
Posted by: Shae T
from Corona, California, United States
The concept is good but the product was not created with the consumer in mind as their is no consideration towards foundations and colors. The lights work completely unusable as the string/cord is way too wide and pure white which shows and stands out from the home.and or doesn't fit under certain eaves. I contacted govee for a full refund and was told that I "would be responsible for sipping because it wasn't a product defect." When in fact that's exactly what it is. So, I threatened to go to my bank for a full refund as I am not able to use this product on my home at all and then they sent me a return label. Do your measurements and research.
Written by a customer while visiting govee.com
Posted by: Lynn
Verified Purchase:Yes
Love love love these lights! So happy with them
Written by a customer while visiting govee.com
Customer Rating
1
Govee Permanent Outdoor Lights 2 do not have back compability with Govee Permanent Outdoor Lights
on December 6, 2024
Posted by: Jibesh
They dont support extra controller or support if we have extra lights. The outdoor lights and outdoor lights 2 will not even support connection to each other. Seems like a SCAM so that you buy lights when each iteration of same kind of lights comes out. Having them not have back combability with Govee Permanent Outdoor Lights is a very scummy move from this company.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Mackmamba
Verified Purchase:Yes
Very nice and sturdy
Written by a customer while visiting govee.com
Customer Rating
3
Not put up yet
on September 3, 2024
Posted by: Cassie Copps
from Chicago, Illinois, United States
Haven't got to put them up yet. It's too snowy and cold to be putting them up. I will update rating when they are out up.
Written by a customer while visiting govee.com
Customer Rating
1
Just a scam
on September 30, 2024
Posted by: Maddiej1
We bought what we thought were Govee outdoor lights and when we received them all they were was crappy led lights that can’t be mounted outside like shown Scam just to take your money Don’t Buy!!!
No, I would not recommend this to a friend.
Written by a customer while visiting govee.com
Customer Rating
5
Permanent out door lights 2 poor performance
on November 16, 2024
Posted by: Thomas
Verified Purchase:Yes
Poor performance
No, I would not recommend this to a friend.
Written by a customer while visiting govee.com
Posted by: Cathy
Verified Purchase:Yes
Installation was fine but the APP to program them and such is NOT user friendly. 2 weeks later and still struggling.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
I'm so sorry for your inconvenience.We will continue to improve APP instruction.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com