Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Average customer rating
3.6
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
61
4 Stars
31
3 Stars
15
2 Stars
10
1 Star
27
61%of customers recommend this product.
(
46 out of
75)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Customer Rating
1
Buy something else
on December 3, 2024
Posted by: 3rd time a charm.
from Jacksonville fl
[This review was collected as part of a promotion.] This microwave was installed by my builder. I moved in and it started tripping breakers. I waited for a month for a replacement and first time using it broke with my food inside - can’t get the door open. Now waiting another month for a replacement. Food still inside the microwave.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 634628.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
So so
on December 3, 2024
Posted by: Irish
[This review was collected as part of a promotion.] Not really happy with it. It came with our new house and the first one broke the first time I used it. The button to open it broke. I don’t like that there isn’t a number pad. It’s tough to set a time for certain things. The turn table keeps going off track as well. It does heat well and quickly.
Written by a customer while visiting whirlpool.com
Customer Rating
1
worst feature is the two step door opening- why?
on December 4, 2024
Posted by: clyde
from Green Cove Springs, FL
[This review was collected as part of a promotion.] The unit and it's trim kit seem well made and very sturdy, BUT. after three days something happened to the door loch system. Door will not open in spite of doing everything suggested in the owners manual. Waiting for Dec 10 service appointment ( 15 day wait) good thing we have our spare GE microwave
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 635585.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just average
on December 11, 2024
Posted by: Buckeye fan
[This review was collected as part of a promotion.] I like this microwave, but I wish I could choose a timed level and a power level. Don't like always having to unlock to put something in the microwave.
Written by a customer while visiting whirlpool.com
Customer Rating
1
A Lemon
on December 16, 2024
Posted by: Susan49
from Santa Fe, New Mexico
[This review was collected as part of a promotion.] This microwave came with the house I had build. The door latching/lock mechanism is faulty. I have had 4 replacements between September 2025 and December 2025. Very disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 17, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 642161.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not better
on December 17, 2024
Posted by: home
[This review was collected as part of a promotion.] I was so sad when I broke the other one with the 2 step, it was very problematic and difficult for my elderly parents to use. But the new one has all the same problems as before.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 17, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 642786.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 19, 2024
Posted by: Anh96
[This review was collected as part of a promotion.] The microwave is powerful, heating up food fast, and look very nice
Written by a customer while visiting whirlpool.com
Customer Rating
1
Even after change stopped working within 2 months
on December 19, 2024
Posted by: Dheeraj
[This review was collected as part of a promotion.] Just within 2 months stop button stopped working. Really frustrated with whirlpool products
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 20, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 644404.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com