Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Average customer rating
3.7
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
69
4 Stars
33
3 Stars
16
2 Stars
11
1 Star
28
65%of customers recommend this product.
(
54 out of
83)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Customer Rating
1
Terrible design, push button keeps braking!
on September 14, 2024
Posted by: CM24
from Florida
Microwave lasted about four months it actually stop heating, the company has replaced it twice in two weeks because the push button keep breaking, my last one was installed yesterday Friday and today Saturday, yes the next day, it broke again!! Terrible design, when it worked it heat up fine no problem.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 593268.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Breaks easily
on August 29, 2024
Posted by: Nancy
[This review was collected as part of a promotion.] The microwave has given us nothing but trouble since we got it. The push button to open the microwave broke on the first day. Once we got that fixed, within a week the glass on the microwave door shattered while we were taking food out of the microwave.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 585835.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad latch system
on September 1, 2024
Posted by: Mmartinez
from Orlando, FL
Microwave was installed as part of my warranty. Took 2 weeks to finalize the delivery and installation and only lasted 3 days unfortunately the door latch broke and I have food stuck inside until they are able to troubleshoot it or change it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 586930.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Attractive Garbage
on September 3, 2024
Posted by: Michigan Mom
from Michigan
I wish I had read the reviews before purchasing! The latch broke the first time I used it. I will be returning it tomorrow with my son’s dinner trapped inside, having had it less than 12 hours. Incredibly disappointing and I have to drive another two hours round trip to return it. Never again, Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 587977.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad door release design.
on November 23, 2024
Posted by: Hezkhel
from Jacksonville, FL
This microwave came with my house that was new construction. Like most other negative reviews I have seen for this model, my door release button is wearing out after 2 1/2 months of use. Every time I press it to open the microwave door to put food in, it takes a long time to unlatch. I can feel the button depressed all the way with the latch not responding. It's gotten worse over time. With Thanksgiving around the corner, the timing couldn't be worse. This is the worst microwave I've ever had. This is obviously a poor design with this many negative reviews for the same exact issue. Is there a recall for this?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, December 4, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 628995.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not Happy with this Microwave
on December 24, 2024
Posted by: Jackie
from Nevada
[This review was collected as part of a promotion.] This microwave with the lock or door release that jams. No, way of opening obtaining access. No pleased and requiring replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not worth the money
on December 29, 2024
Posted by: Kooter
Door button is nothing but a problem. Door hangs up on unlocking. Turntable support ring is too small and causes things to tilt when removing. Could be a safety issue with hot liquids
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 649443.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 31, 2024
Posted by: Ank24
[This review was collected as part of a promotion.] Microwave stopped working after 2 days of installation. Doesn’t heat food anymore
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 650473.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com