Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Average customer rating
3.7
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
69
4 Stars
33
3 Stars
16
2 Stars
11
1 Star
28
65%of customers recommend this product.
(
54 out of
83)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Customer Rating
1
Do Not Purchase
on January 5, 2025
Posted by: KellyW
from Avon Lake, OH
This was a replacement microwave because the first one, that was part of our building package through Pulte homes, had a faulty access button/lever. This one lasted a few months and has now stopped working due to a broken access button/lever. I don’t even know how anyone rated this thing anything above 1 star. I guess because when it was working it did get the food warm?? Low bar but ok. It’s a terrible setup on top of the cheap button. Where is the key pad? We are civilized and are capable of choosing our own cooking time instead of some sort of mathematical formula that determines our cook time for us. Terrible product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 652742.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use and self-explanatory about its featur
on February 12, 2025
Posted by: PATSOVEN
[This review was collected as part of a promotion.] We bought this microwave about 3 weeks ago and has been installed with the trim set. It looks great because it matches the oven we also bought around the same time.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good but not great.
on February 14, 2025
Posted by: TerryH007
from Arkansas
[This review was collected as part of a promotion.] I bought this one a month ago as a replacement for a 6yr old model like it that burned up. It had developed a problem where it kept on running when the door shut. Anyway, I hope this one does not do that. The 1200W power on this one is stronger than the former one. Not a good thing. I don’t really like the controls on this one either. There is less control on the time. I am older (71), but even my 27year old granddaughter had difficulty operating it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Dark door
on April 6, 2025
Posted by: Barbi
[This review was collected as part of a promotion.] Works great, the only problem is that you cannot See t he food while it is cooking.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Microwave
on April 27, 2025
Posted by: KRJR
[This review was collected as part of a promotion.] Used it twice and now we can’t open the door. We’ve tried opening it with the manual but will not open
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 715009.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on June 3, 2025
Posted by: Garbage
[This review was collected as part of a promotion.] Just bought a new home and the first time I use it breaks. Over the weekend I went to use the microwave for the first time hit the unlock and proceeded to open the door and it popped unable to open the door with a fish dinner in it. I am not a happy camper now this microwave has to be replaced. But I do not want the same model because this is ridiculous. There are other people in my new development that are complaining also
Response from whirlpool.comBy Branded Team, Consumer Care, June 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 733325.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
New microwaves missing basic stuff. Sad
on June 24, 2025
Posted by: Ron W
from Minneapolis, MN
[This review was collected as part of a promotion.] Not so good to have "AI" tell me what I want to do, rather then me telling the Microwave what I want.
There are no timer digits. So if I want to heat for 12 seconds, can't do it. Some work arounds: Use Cook Control to get 15 seconds, then can go up or down by 5 seconds, or add +30 secoonds to get 45… Lot of steps that are better handled by having n numbered digits.
There are no timer digits. So if I want to heat for 12 seconds, can't do it. Some work arounds: Use Cook Control to get 15 seconds, then can go up or down by 5 seconds, or add +30 secoonds to get 45… Lot of steps that are better handled by having n numbered digits.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 27, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #742910.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #742910.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Still hard to open
on August 1, 2025
Posted by: hard to open
[This review was collected as part of a promotion.] This is a rather inexpensive microwave and it shows. Only one we found to fit our kitchen though. Still hard to open by clunky push button.
Written by a customer while visiting whirlpool.com