Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Average customer rating
3.6
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
61
4 Stars
31
3 Stars
15
2 Stars
10
1 Star
27
61%of customers recommend this product.
(
46 out of
75)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Customer Rating
4
Solid but imperfect
on April 8, 2025
Posted by: Dave R.
[This review was collected as part of a promotion.] Received as part of new home appliance package. Performance is solid, but I don't love the 2-step unlock process. I get that it's a UL requirement, but the unlock seems a little flimsy; I sense that pressing the Door Open button too forcefully while it's still in the locked position could break the mechanism.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great size and power
on April 8, 2025
Posted by: TxnCraig
from Plano, TX
[This review was collected as part of a promotion.] Good size and reasonably priced, including the optional 30” trim kit. A full 1,200 watts, it is a great improvement over our former 1,000 watt appliance. The only thing we don’t like is the “keyboard” does not illuminate. Installed above one of our two ovens in a corner, it’s hard to read the buttons without turning on all kitchen lights or using a flashlight.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Need to improve some features.
on April 8, 2025
Posted by: Irene
from Baton Rouge, Louisiana
[This review was collected as part of a promotion.] This is my second 1200 watt Whirlpool Microwave. I do not like the following features in the new microwave:The dim light on during the cooking cycle doesn’t allow for monitoring of food as it cooks; the printed list of cooking times and settings at the top of the compartment is too high up and too small for me to read. NOT USER FRIENDLY. Suggest printing this on a card, or including in the owner’s manual.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #705991.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #705991.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not as good as previous version
on April 9, 2025
Posted by: Sandy
[This review was collected as part of a promotion.] I bought this to replace my whirlpool microwave when we moved. I loved my microwave - it was the previous version of this one - it was 2.2 cu ft, bigger than most others, and easy to use! I'm not a fan of this one though. When I make something that boils (like pasta), all the steam collects inside and condenses - everything is wet when I open the door. My old one NEVER did that. I hate the fact that there is no number pad anymore - why complicate something that worked? It seems to show fingerprints on the unit itself more than the older version. It does still heat things well, but I preferred the defrost on the older version. Overall - meh. Liked the previous version much better. Need to call and ask about that steam issue.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Almost as good
on April 14, 2025
Posted by: Flyboy
[This review was collected as part of a promotion.] Wanted features previous unit had but 10 years has brought about changes that deleted those functions
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Surprised and Disappointed
on April 26, 2025
Posted by: John
from Olive Branch, MS
[This review was collected as part of a promotion.] This is my 2nd exact microwave in 2 months and my 4th Whirlpool microwave in 2.4 years. The 1st of this model Open Button broke after a 6 yr old pushed the locked button too hard. I get it was locked, but disappointed it was that easy to break. The 1st (2) was the prior version the builder installed. The same style button broke after about 7 months. There was no lock on this model and the 2nd one shot fire out the side. It lasted 1.5yr, so the warranty was out. I am just disappointed with the quality of such an admired brand. I really expected more.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 714560.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Microwave
on April 27, 2025
Posted by: KRJR
[This review was collected as part of a promotion.] Used it twice and now we can’t open the door. We’ve tried opening it with the manual but will not open
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 715009.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Convenient features
on May 4, 2025
Posted by: Jim C.
from St. Augustine, Florida
[This review was collected as part of a promotion.] I bought this about a month ago and so far I like it very much.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com