Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Average customer rating
3.4
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
35
4 Stars
20
3 Stars
7
2 Stars
6
1 Star
23
55%of customers recommend this product.
(
28 out of
51)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Customer Rating
5
Like the new power it has
on August 20, 2024
Posted by: New microwave user
[This review was collected as part of a promotion.] Love the power of this new microwave. It is very difficult to set the clock. We have had several power outages and I still have trouble.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Confusing Instructions
on August 21, 2024
Posted by: SRC1
from New Berlin, Wisconsin
[This review was collected as part of a promotion.] The directions do not give all the necessary information needed to make it easy to use. The directions say to view a video to help use it, but the video was unavailable. Instead of just entering the minutes you want to cook something the auto 15 seconds make you key multiple minutes and multiple plus to get the time you need.
It over complicates things.
It over complicates things.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good buy.
on August 29, 2024
Posted by: Skyetoro
from Savannah GA
[This review was collected as part of a promotion.] Very satisfied with my recent purchase of this microwave. I would prefer that the interior be better lit so that I could see what's happening in there during use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
White microwave
on September 16, 2024
Posted by: steve24
from Roseburg OR
[This review was collected as part of a promotion.] So far this has been a good microwave! The proof is in how long that lasts
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
New door "unlock" feature is terrible
on September 23, 2024
Posted by: Anonymous
from North Liberty, IA
[This review was collected as part of a promotion.] Door broke almost immediately. The new "unlock" mechanism that is required must be made of super cheap plastic. Even when it was originally "working" (for only 2 days after delivery) it wouldn't consistently pop the door open without pushing on the release button hard and even then, sometimes you would have to pull out on the door itself before it would open
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429oWzk1 or Direct Message on Instagram http://spr.ly/6420oWzkG, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598067
We’re looking forward to hearing from you.
Jacob W.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needs a Numeric KeyPad
on September 25, 2024
Posted by: Miss the KeyPad
[This review was collected as part of a promotion.] I bought the microwave about a month ago. It does everything that a microwave oven should do - heats food, adjustable power level, clock keeps good time, etc ... - BUT - the "quick start" buttons are a royal pain in the you-know-what. I do not care if I never use all the digits, but please bring back the numeric key pad!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on September 26, 2024
Posted by: Dani22
[This review was collected as part of a promotion.] The door wouldn't open after using it one time. Very frustrating and inconvenient when I just moved into the home.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 26, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 599525.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on September 28, 2024
Posted by: Kennedy
from Karnes City, TX
[This review was collected as part of a promotion.] We purchased a new Palm Harbor home and after install and trim out we go to test the microwave and the door does NOT open. Buttons work and lights are on but door does not open. Now I go register product for warranty and then I am told we will have a new one by December 13th. I try not to be harsh on reviews and on people but I seriously hope this date came be pushed up by a long time so we can actually utilize a microwave.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 1, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 600688.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com