Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Average customer rating
3.5
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
41
4 Stars
24
3 Stars
10
2 Stars
6
1 Star
24
58%of customers recommend this product.
(
33 out of
57)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Customer Rating
1
Terrible quality
on September 26, 2024
Posted by: Anderson
from Florida
I was extremely disappointed with this microwave. On the very first day of use, the button to open the door broke. The button is made from a very fragile material, and the quality is extremely poor. It feels like it wasn’t designed to withstand regular use. I expected much more durability from a product like this, but unfortunately, it failed to meet even basic expectations. Would not recommend this microwave to anyone looking for long-lasting quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 27, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 599713.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Functions Well, Hate the stop button feature
on November 4, 2024
Posted by: GKC01
[This review was collected as part of a promotion.] A bit more powerful than the microwave I used to have. Functions well...... but that new feature to stop the microwave while it is running is annoying. I have tried to disable it, which it says I can, but I have had no luck. It appears the days of opening the microwave and it stopping on its own is no longer an option.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not Happy with this Microwave
on December 24, 2024
Posted by: Jackie
from Nevada
[This review was collected as part of a promotion.] This microwave with the lock or door release that jams. No, way of opening obtaining access. No pleased and requiring replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 27, 2024
Posted by: Mike
from Punta Gorda, FL
[This review was collected as part of a promotion.] less than a month old and door already not working properly, unable to use the microwave at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 27, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 648310.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do Not Purchase
on January 5, 2025
Posted by: KellyW
from Avon Lake, OH
This was a replacement microwave because the first one, that was part of our building package through Pulte homes, had a faulty access button/lever. This one lasted a few months and has now stopped working due to a broken access button/lever. I don’t even know how anyone rated this thing anything above 1 star. I guess because when it was working it did get the food warm?? Low bar but ok. It’s a terrible setup on top of the cheap button. Where is the key pad? We are civilized and are capable of choosing our own cooking time instead of some sort of mathematical formula that determines our cook time for us. Terrible product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 652742.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use and self-explanatory about its featur
on February 12, 2025
Posted by: PATSOVEN
[This review was collected as part of a promotion.] We bought this microwave about 3 weeks ago and has been installed with the trim set. It looks great because it matches the oven we also bought around the same time.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good but not great.
on February 14, 2025
Posted by: TerryH007
from Arkansas
[This review was collected as part of a promotion.] I bought this one a month ago as a replacement for a 6yr old model like it that burned up. It had developed a problem where it kept on running when the door shut. Anyway, I hope this one does not do that. The 1200W power on this one is stronger than the former one. Not a good thing. I don’t really like the controls on this one either. There is less control on the time. I am older (71), but even my 27year old granddaughter had difficulty operating it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on June 3, 2025
Posted by: Garbage
[This review was collected as part of a promotion.] Just bought a new home and the first time I use it breaks. Over the weekend I went to use the microwave for the first time hit the unlock and proceeded to open the door and it popped unable to open the door with a fish dinner in it. I am not a happy camper now this microwave has to be replaced. But I do not want the same model because this is ridiculous. There are other people in my new development that are complaining also
Response from whirlpool.comBy Branded Team, Consumer Care, June 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 733325.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com