Customer reviews from kitchenaid.com
KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless steel
Average customer rating
3.7
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
23
4 Stars
11
3 Stars
9
2 Stars
11
1 Star
4
45%of customers recommend this product.
(
10 out of
22)
Customer Reviews for KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless steel
Customer Rating
4
on May 3, 2025
Posted by: 124578
[This review was collected as part of a promotion.] Microwave is great, although the light inside is very dim. Also, when I bought it, I was suppose to receive an air fryer basket & bake pan once I registered my purchase. I was never contacted after I registered, so had to buy it separate from a differant brand/supplier.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Still Learning
on May 21, 2025
Posted by: Microwave 2025
from Atlanta
[This review was collected as part of a promotion.] This is a replacement for one that sparked. It has air fry and baking technology I haven’t used yet due to not having cookware to use with it that was supposed to be sent after I registered the microwave.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Where is the air fryer and baking rack
on May 22, 2025
Posted by: Lizbo
from Delaware
[This review was collected as part of a promotion.] I bought the microwave 2 months ago and it was supposed to come with and air fryer and baking rack. Numerous calls to store where I bought it but have not heard back as to where my additional parts are
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, May 28, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 729511.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
No additional parts shipped
on May 24, 2025
Posted by: Di2018
[This review was collected as part of a promotion.] Not able to use all features of microwave as air fryer basket and convection baking tray have not come. Called and spoke with five individuals and no one could help us get the free additional parts
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Where is my airfry basket?!?!
on May 29, 2025
Posted by: New to Kitchen aid….
[This review was collected as part of a promotion.] Love the microwave except that I still don’t have the airfry basket or the roast pan so can’t use those functions at all.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 3, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 731064
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Update
on May 30, 2025
Posted by: HDM1985
[This review was collected as part of a promotion.] Had to replace my old microwave after 8 years. This new fit and looks and works great.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Disappointed
on May 30, 2025
Posted by: rb08
[This review was collected as part of a promotion.] Liked my old one better. This is more complicated and I didn’t get my free items as pro with my paperwork. All in all disappointed.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Real good multifunction machine
on May 30, 2025
Posted by: Kaubs Cabin
from Colorado
[This review was collected as part of a promotion.] I bought this a few months ago and really like it. It is more quiet than our last microwave. The air frier and convection oven features are great to use. The one thing I am not pleased with is the Warranty card in the box indicated that if I filled out the warranty card or did online registration I would get the air frier basket sent to me.
I have not seen it yet. I spent quite a while on the website trying to find a part number for it and that was a waste of time. Trim kit easy to install and looks good.
I have not seen it yet. I spent quite a while on the website trying to find a part number for it and that was a waste of time. Trim kit easy to install and looks good.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com