Customer reviews from kitchenaid.com
KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
3.7
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
26
4 Stars
13
3 Stars
10
2 Stars
11
1 Star
5
52%of customers recommend this product.
(
14 out of
27)
Customer Reviews for KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Still waiting
on June 24, 2025
Posted by: Mark977
[This review was collected as part of a promotion.] Haven’t really been able to use it the way we wanted….had to fill out the warranty form to get the airfare basket. It still haven’t seen it and it’s been about a month already
Response from kitchenaid.comBy Branded Team, Consumer Care, June 26, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 743169.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Waiting
on July 6, 2025
Posted by: Always Somehting
[This review was collected as part of a promotion.] One of the main reasons we purchased this microwave was because of the air fryer, but we haven’t yet received the air fryer and baking basket that was promised us So we haven’t used it for that yet. The microwave part of it works okay.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 8, 2025
Thank you for bringing this to our attention.
We regret you are having these concerns with your Microwave. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case # 748633
Let’s see what we can do for you!
Christy T
We regret you are having these concerns with your Microwave. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case # 748633
Let’s see what we can do for you!
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Basic Features Only - No Fry Basket or Baking Tray
on August 15, 2025
Posted by: SuzaBee
[This review was collected as part of a promotion.] This 5 star review is based on BASIC features I have been able to use. Still have not heard anything regarding the fry basket and baking tray that is supposed to have been part of this microwave so I cannot fully review.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Still waiting on air fryer parts!
on August 26, 2025
Posted by: Disgruntled 405
[This review was collected as part of a promotion.] Bought primarily for air fryer. Can't use because Kitchen Aid withholds necessary parts included in purchase until after you register product. Registered a month ago and still no parts so it's worthless at the moment
Response from kitchenaid.comBy Branded Team, Consumer Care, August 26, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 784834.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Microwave
on April 27, 2025
Posted by: Ash999
[This review was collected as part of a promotion.] I love my microwave, I bought it specially for AirFry and baking however I did not get AirFry basket or baking tray and I’m still waiting on them.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Happy With Purchase
on August 29, 2024
Posted by: BikerJim
from Colorado
[This review was collected as part of a promotion.] I purchased this microwave to replace a 3.5 year old GE Profile. So far I am thrilled with all of the feature functionality. I especially wanted the convection feature and the air fryer was a bonus. I also like ALL of the reheating options. It also had a "Built-in' kit which I needed and wanted. The installation was a breeze and I am not that handy. It was a bit more expensive but it HAS to be better than the poor quality GE has been putting out since the pandemic. So far I am very pleased and would buy it again.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Groove Cutter
on September 8, 2024
Posted by: Gizmotom
from Burnsville, MN
[This review was collected as part of a promotion.] I bought it to replace my old Kitchen Aid which lasted fifteen years until the turntable plate cracked and replacements were not available for two month.
The new turntable plate started wearing a grove at the base after a week. Got a replacement and it started doing the same thing. Didn't like how the controls worked. Popcorn was the only thing that turned out good.
The new turntable plate started wearing a grove at the base after a week. Got a replacement and it started doing the same thing. Didn't like how the controls worked. Popcorn was the only thing that turned out good.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 590108.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great👍👍
on September 25, 2024
Posted by: chins
[This review was collected as part of a promotion.] Wow.. this is awesome I received the KitchenAid microwave to try out and leave an honest review for the product. The microwave is full of great features, spacious and powerful, Heats up quickly and is very easy to clean. I love that it is large enough to fit a whole chicken. I love the power, low noise level, the sleek design makes my kitchen space really attractive and stand out. Thank you #Influenster and #KitchenAid
Written by a customer while visiting influenster.com
