Customer reviews from kitchenaid.com
KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
3.7
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
26
4 Stars
13
3 Stars
10
2 Stars
11
1 Star
5
52%of customers recommend this product.
(
14 out of
27)
Customer Reviews for KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
Good microwave
on February 16, 2025
Posted by: BB10!
from Brentwood, Ca
[This review was collected as part of a promotion.] Great microwave. However I gave 4 stars for a few reasons. 1. I don't like that their is no number key for inputting exact time. Is 1min, 2min, 3min and with +/- keys to add or subtract once starts. Is annoying, but seems most brands are now like this. 2. The glass table makes a loud squeaking sound often. And happens no matter if light or heavier dish. Planning to contact KitchenAid about this. 3. Air Fryer. Just did not work very well. But maybe this is me and I need to work with more to get it right. Just using my oven works best. Overall, I do recommend this mircrowave.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Pretty microwave!
on February 23, 2025
Posted by: jeng143_2274
[This review was collected as part of a promotion.] Really like the look of this microwave for a countertop(most are pretty bulky and an eye sore). In terms of cooking performance, I would say it is pretty average. Doesn’t cook things extra speedy but not horrible power. Does get a little loud when it’s turned off but still “cooling off”
Written by a customer while visiting influenster.com
Customer Rating
4
Good microwave, but awkward to set the cook time
on February 25, 2025
Posted by: userinaustin
[This review was collected as part of a promotion.] It appears to be a good microwave, we've had it for 2 months now.
But sometimes setting the time to cook or the runner is awkward. There are no individual numbers to press (ie 0-9), so times can only be done in a minimum of 15 secs.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Full featured microwave with airfryer
on March 4, 2025
Posted by: Fiesty Foody
[This review was collected as part of a promotion.] This new KitchenAid microwave with airfryer works well and looks great in our kitchen. It has all the standard microwave features plus convection and airfry settings. Having the airfry feature incorporated freed up counter space from the stand alone air fryer.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Everything we need, (microwave,convection,airfry)
on March 7, 2025
Posted by: Boatmangary
from Ivoryton,Ct.
[This review was collected as part of a promotion.] A great quality microwave that we enjoy using every day.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
The appliance works well!
on March 9, 2025
Posted by: JJohnson16
[This review was collected as part of a promotion.] So far. so good. This appliance reminds me of our old GE we had for close to 16 years. The convection/bake feature works very well. It does as it should for cutting cooking time. We had bought another GE to replace the old one and it's not even close in comparison. The only negatives I have found is the controls are a bit confusing, a learning curve for sure, with a little concentration I have mastered them now. The other drawback is the pre heating function, it works a bit slower and is quite noisy but hey, it works well. We shall see how long it lasts.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Missing parts
on March 25, 2025
Posted by: dhs1
[This review was collected as part of a promotion.] All parts are not included.
This is not acknowledge at the sale.
Paperwork revealed to call for the parts needed to use the air fryer/broil/heating element. The Kitchenaid air Fry Basket and Baking Tray offer KMCS522.
Calling was not easy. They do not understand what you are calling for and was put on hold for some time.
It took several calls and about 2 hours to finally get the part ordered to mail to my home.
This was 03/04/2025 and still not received the product
This is not acknowledge at the sale.
Paperwork revealed to call for the parts needed to use the air fryer/broil/heating element. The Kitchenaid air Fry Basket and Baking Tray offer KMCS522.
Calling was not easy. They do not understand what you are calling for and was put on hold for some time.
It took several calls and about 2 hours to finally get the part ordered to mail to my home.
This was 03/04/2025 and still not received the product
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 28, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 699345.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
A little difficult to use
on April 9, 2025
Posted by: ABR1
from Greensboro, NC
[This review was collected as part of a promotion.] It was a replacement for another Kitchenaid product that we used under a counter, and the sizes worked well. The key pad, however, is difficult to read (not enough contrast), the operation is not as intuitive as the old one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com