Customer reviews from kitchenaid.com
KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
3.7
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
26
4 Stars
13
3 Stars
10
2 Stars
11
1 Star
5
52%of customers recommend this product.
(
14 out of
27)
Customer Reviews for KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Love everything but the noise
on December 8, 2024
Posted by: RIslander
from RI
Bought and installed about a week ago. Love the look, controls and functions. Only big issue is once plugged in, it emits a noticeable high-pitched frequency. Trying to have my store evaluate it. Hopefully not normal and will be replaced. I will revise this review with any changes/updates
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Microwaves and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 637864.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
sleek design; love it
on December 9, 2024
Posted by: Gloryb58
[This review was collected as part of a promotion.] Bought this approx a month ago, use it most to heat food. Haven't used the convection oven yet. I'm pleased with the purchase. Love the look and design.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use
on December 16, 2024
Posted by: susane37_7017
[This review was collected as part of a promotion.] This KitchenAid microwave is awesome. It does everything you need it to do, such as grill, roast or air fry your food. Very easy to use and fits perfectly on the kitchen counter.
Written by a customer while visiting influenster.com
Customer Rating
3
A good microwave, but not much else.
on December 31, 2024
Posted by: Annie in Temecula
from California
[This review was collected as part of a promotion.] This appliance is good as a Microwave, though it takes longer to heat items than my previous KitchenAid Microwave. As for the convection option, it works only on simple items like reheating baguettes, baking already prepared foods. For other recipes, it does not heat the items properly. My gratins, which I have been making for years, were a complete flop as it did not melt the cheese. I wanted this to replace my current Countertop Breville oven. It did not. Good thing I kept the Breville so I can bring it out of the closet when I need two ovens.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Newer Version
on January 14, 2025
Posted by: Wareview
from Washington
[This review was collected as part of a promotion.] Loud and keypad is hard to interpret compared to older model.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Still Learning
on January 15, 2025
Posted by: xx9y
[This review was collected as part of a promotion.] I like the convection oven and air frying features. I am still learning how to use the microwave because of the differences in the control procedures from my previous Kitchen Aid microwave only oven.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not loving it yet
on January 28, 2025
Posted by: Mnh40
from Albany, NY
[This review was collected as part of a promotion.] The verdict is still out on this microwave oven. I dislike how dark is it when cooking food. Also it has a door lock function which is very annoying. There are a lot of features with bake, grill, convection. I have not used them all yet. Kitchenaid always had good instructions and recipe books but not with this. There are a few pages of instructions and they are not great. We will see if my opinion changes over time.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Features, Tough to Learn
on February 14, 2025
Posted by: TJCINDIANA
[This review was collected as part of a promotion.] The oven has excellent features but it is not intuitive, not easy to learn and not easy to operate. There are no numerical digits on the panel. The operator needs to know what food is being cooked and the weight of the food to select the correct power level and cooking time. Over time, it should get easier to learn and use the machine. The air fryer and the bake/broil features are great to have and keep your counter clear.
Written by a customer while visiting kitchenaid.com