Customer reviews from kitchenaid.com
KitchenAid - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Average customer rating
2.8
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
10
4 Stars
4
3 Stars
2
2 Stars
4
1 Star
14
21%of customers recommend this product.
(
3 out of
14)
Customer Reviews for KitchenAid - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Great features, great look, easy to clean
on December 6, 2025
Posted by: Anonymous
from Florida
[This review was collected as part of a promotion.] Bought this 3 months ago and I’m glad I did. Fits well into my kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Early death, spendy “built in” metal box.
on March 23, 2026
Posted by: Not Cool KA
from Bend, OR
In the words of my 1 year old granddaughter… no, no, no, no, no. Early death of a very overpriced microwave selected by the builder. Not an impressive product. Y’all should help out all us customers with our defunct Kitchen Aid metal boxes.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 26, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 939051.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 939051.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com