Customer reviews from kitchenaid.com
KitchenAid - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.1
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
6
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
6
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for KitchenAid - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Acceptable Performance
on December 18, 2024
Posted by: frg3
[This review was collected as part of a promotion.] The time entry is clunky. The power level is good. Compact design
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Disappointing
on January 18, 2025
Posted by: MikeB51
from Denver
Bought in fall 2020, this microwave has broken down when it should have given us many years of reliable service. It stops after a few minutes of cooking, the screen goes dark and that’s it, no more cooking until it repowers on its own after a few minutes. Repairs, if possible, would be very expensive. Disappointing outcome for a type of appliance that usually works for many years.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 659098.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Kitchen Aid
on January 21, 2025
Posted by: Sue&Bob
[This review was collected as part of a promotion.] So far, so good. The first Kitchen Aid we’ve owned. Works very good so far & we can read the keypad when it’s late in the day. We couldn’t do that with our previous microwave.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Size is the only reason we bought this.
on February 24, 2025
Posted by: wyogolfer
[This review was collected as part of a promotion.] This was purchased to replace a similar model that was 12 years old and making lots of noise. The depth and size were the reason we bought this so it could be in the same cabinet with a trim kit. It is not intuitive to use and requires patience to set the timer. There is no "keypad" to enter 35 seconds, just "3 min" "6 min" keys.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Seems well constructed!
on March 20, 2025
Posted by: Danny Ray
[This review was collected as part of a promotion.] I expected Kitchenaid would provide an above average appliance! You have exceeded my expectations I I have decided to replace ALL my kitchen appliances with Kitchenaid!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice unit
on March 25, 2025
Posted by: Timbo68
[This review was collected as part of a promotion.] We bought this to replace a built-in unit that quit working. It works great, but would rather be able to input the cook time manually. We didn't use most of the features on the previous one, and probably won't with this one, either. It is an attractive oven, and looks great with the trim kit to make it built into the cabinet above our oven.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Satisfied with purchase
on March 29, 2025
Posted by: ALE55
[This review was collected as part of a promotion.] Microwave cooks well, but I agree with other reviews that the door is near impossible to see through to monitor cooking. Controls take a little getting used to but work smoothly. Overall a good value. I bought it with the trim kit to install in a cabinet. Trim kit was easy to install and looks good. Just be aware that when installing bottom plate, supplied screws will probably go through the bottom of the cabinet. I had enough space to shim the plate to avoid this after the first went through the bottom of the cabinet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features. Easy installations.
on April 8, 2025
Posted by: Willie100
[This review was collected as part of a promotion.] Microwave and trim kit were as advertised. Really like the microwave and its features.
Written by a customer while visiting kitchenaid.com