Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black Stainless Steel
Average customer rating
3.5
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
33
4 Stars
10
3 Stars
10
2 Stars
11
1 Star
14
47%of customers recommend this product.
(
17 out of
36)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black Stainless Steel
Customer Rating
5
Great features and performance
on May 10, 2025
Posted by: bcgt
from Georgetown, TX
[This review was collected as part of a promotion.] When our former KitchenAid Wave broke, we wanted to repair or replace that particular model. The one we ended up with is as close as it could be and we like it very much. A few improvements we appreciate: more options in timing various cook/heat/thaw times. I also like that where i place an item on the carousel and touch a standard time, it delivers the item back to the front (magic). Its quiet and reliable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Door latch broken
on May 19, 2025
Posted by: huy.dinh
from California
5 Months used, and the door latch broke. There is no mechanism to get it out. Now my microwave broken and not working
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Media Team, Customer Service, May 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 725718.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on May 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] We are very pleased with the product and installation
Written by a customer while visiting kitchenaid.com
Customer Rating
3
review
on May 25, 2025
Posted by: charlie22
[This review was collected as part of a promotion.] This was a 2nd replacement for our 20 year old kitchen aid. The first one broke in same place as old one within 2 months. Kitchenaid replaced it promptly. These new models create a lot of steam/smoke which I do not like
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Worth the Cost - Works Fabulous!
on June 1, 2025
Posted by: NJ Peter
[This review was collected as part of a promotion.] A very nice large microwave, perfect for a busy family. It was worth the cost, and works fabulous. Thank you KitchenAid for keeping your brand a notch above!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice and new!
on June 1, 2025
Posted by: Best mom
from Fond du Lac Wisconsin
[This review was collected as part of a promotion.] This microwave is bigger than my old one. It also heats food faster. The only thing I'm not used to is the auto lock door. Sometimes I forget and the door doesn't open. Otherwise, I'm very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and Quality
on June 3, 2025
Posted by: Rose28
from Wisconsin
[This review was collected as part of a promotion.] I received this microwave about a month ago and I'm very happy with it. There are some new features (melt and soften) which I've tried and enjoy them. I haven't tried all of the new features yet, but will over the next month or so. I would recommend this microwave to someone looking to replace theirs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Ridiculous
on June 8, 2025
Posted by: Jmak
Multiple steps needed for what should be very simple functions. Can’t even simply heat for 45 seconds. It takes two steps to even open the door. I hate this microwave, regret this purchase, will probably not use it.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 9, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 735285.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com