Customer reviews from whirlpool.com
Whirlpool - 7.4 cu. ft. Smart Front Load ENERGY STAR Gas Dryer with Wrinkle Shield Option - Radiant Silver
Average customer rating
4.3 out of 5
4.3
(114 Reviews)
Open Ratings Snapshot
Rating breakdown 114 reviews
5 Stars
69
4 Stars
24
3 Stars
11
2 Stars
1
1 Star
9
91%of customers recommend this product. 
(
51 out of 56
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 7.4 cu. ft. Smart Front Load ENERGY STAR Gas Dryer with Wrinkle Shield Option - Radiant Silver
Customer Rating
4 out of 5
4
It's a Dryer
on May 11, 2025
Posted by: Shombie
from Wisconsin, USA
[This review was collected as part of a promotion.] Dries clothes as it should. Buttons are hard to read unless light is directed upon them. Backlighting them would be a big plus and make them much easier to read. Timed dry is restricted to restricted to 5 minute intervals. Would be nice to have 1 minute intervals. Would also be nice to be able to add/subract time from timed dry cycle from the app.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
It Does the Job
on May 9, 2025
Posted by: nana
from Illinois
[This review was collected as part of a promotion.] I wish there was something different in the door design. It seems that small clothing items, wash clothes, etc all end up leaning on the door and when the door is opened they fall on the floor before i can grab them. Other than that I like the dryer, so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Works fine
on May 7, 2025
Posted by: Laslo
from Tulsa, OK
[This review was collected as part of a promotion.] Works like a good gas dryer should. Looks good too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Awesome Features
on May 3, 2025
Posted by: Crazybless
[This review was collected as part of a promotion.] I love the size but it sometimes take too long to dry clothes.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
So-so
on April 27, 2025
Posted by: Lasergirl
[This review was collected as part of a promotion.] It’s just another dryer, It does the job I need to do. My biggest gripe is that although there are multiple preset times and load types, I can’t set a shorter time . The least amount of time that I can sit on the dryer is on the delicate setting, which is 15 minutes. The lowest is 40 minutes. I want something in between. I want a way that I can set my own time to dry my own clothes.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Terrible machine
on April 26, 2025
Posted by: None
[This review was collected as part of a promotion.] The screen is very difficult to use. Too many buttons to push. This is a dryer not a washer. I also feel that the dryer continues to dry even after the clothes are dry. How do you expect a person to use the appliance when you don’t supply a manual. I liked my old dryer better.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #714547.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Toasty warm style
on April 24, 2025
Posted by: MicPro
from Central Florida
[This review was collected as part of a promotion.] I love the appearance of the outside of the dryer. The color makes the dryer look stylish.This my first sensing dryer; so I did have to get used to the actual drying process for a dryer of this type. I placed the dryer at the selection above medium. Once I did that, the dryer made the clothes feel toasty warm, but not like they were on fire.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Unhappy with the machine
on April 18, 2025
Posted by: carole471
[This review was collected as part of a promotion.] My old machine had a better way of choosing a temperature and drying method. When you chose an auto cycle all the temps and drying levels appeared and you only had to press the one that you wanted. Instead of having to press the button continuously until you see the one you want on this new machine. Since you don’t provide a owner manual any more, how do you expect the customer to know how to work the machine. Also the cycle signal sound needs to be longer. My old Maytag was a better made and easily used machine.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 18, 2025
Hello,
Thank you for your review. We regret to hear that your Gas Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook http://spr.ly/64262OzJy or Instagram http://spr.ly/64272OzJJ. When responding, please include your contact information and reference case #710430.
For your convenience, we have included a link to the Cycle Guide, Product Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282OzJK
http://spr.ly/64292OzJz
http://spr.ly/64202OzJM
http://spr.ly/64212OzJ3
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
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