Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - Silver
Average customer rating
4.4
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
90
4 Stars
31
3 Stars
10
2 Stars
5
1 Star
6
81%of customers recommend this product.
(
56 out of
69)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - Silver
Customer Rating
4
My 55+ community home
on September 27, 2025
Posted by: NP dryer
[This review was collected as part of a promotion.] Clothes dry nicely. The "start" process however is three steps and I find it unnecessary as I don't have small children, but understand how this safety feature can be appreciated by household that do.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Dryer
on October 1, 2025
Posted by: KPWern
from The Villages, Florida
[This review was collected as part of a promotion.] This dryer replaced a 4 year old LG. What a difference - the Whirlpool dries completely and I really like all the features. The Steam feature is fantastic and I like the light that goes on every time I open the door. So far everything is great. I do think the lint tray could be better, but that is definitely not a big deal breaker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient Dryer
on October 2, 2025
Posted by: FCCS
from Saint Johns, Florida
[This review was collected as part of a promotion.] Whirlpool continually strives to provide the best laundry appliances. This dryer is one of the best that we have owned. Offering multiple types of dryer setting with the ability to monitor the status through the app. Keep up the great work with leading the industry.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 4, 2025
Posted by: Gene
from Albuquerque
[This review was collected as part of a promotion.] The only thing is a couple week.Wait for the appliances other than that.Everything was good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Really Wish I Could Say 5 Stars
on October 4, 2025
Posted by: TRIPLLL
from Colorado
[This review was collected as part of a promotion.] This dryer seemed like a good replacement for my 18 year old Whirlpool Duet Steam Dryer. Lots of cycles, and good steam refresh function, which I use frequently. No Damp Dry cycle but does have a customizable cycle hat i thought I would use for that.
The One-Star review is because I was declared a defective dryer, a rather impressive leak through the door whenever a Steam Cycle is used. Contacted Whirlpool right away and they scheduled a warranty repair or replace appointment for the very next day. That vendor never showed up and did not contact me about anything. Called Whirlpool again, trying to find a different local vendor for the repair/replace and was informed that there was NO OTHER LOCAL VENDOR I was allowed to schedule an appointment with, my warranty would be voided if I did. Have continued to try to schedule something with the vendor I am forced to use but here I am, more than a week out from delivery, with a defective dryer and no repair appointment!
Shocked that this is the same Whirlpool company that I have bought many products from and never before had an experience that even comes close to what I am experiencing. No idea what to do now. (Tried to upload video of problem but site won't allow me to do that.)
The One-Star review is because I was declared a defective dryer, a rather impressive leak through the door whenever a Steam Cycle is used. Contacted Whirlpool right away and they scheduled a warranty repair or replace appointment for the very next day. That vendor never showed up and did not contact me about anything. Called Whirlpool again, trying to find a different local vendor for the repair/replace and was informed that there was NO OTHER LOCAL VENDOR I was allowed to schedule an appointment with, my warranty would be voided if I did. Have continued to try to schedule something with the vendor I am forced to use but here I am, more than a week out from delivery, with a defective dryer and no repair appointment!
Shocked that this is the same Whirlpool company that I have bought many products from and never before had an experience that even comes close to what I am experiencing. No idea what to do now. (Tried to upload video of problem but site won't allow me to do that.)
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427AoEFf or Direct Message on Instagram at http://spr.ly/6429AoEF7, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 816823.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average
on October 9, 2025
Posted by: Experienced Dryer User
[This review was collected as part of a promotion.] Dryer doesn't dry very well. Shirt collars, sweatshirt hoods, waistbands are still damp after drying an average size load on a Normal cycle. Its sensors turn the dryer off while things are still damp. Light shuts off too soon. The liny trap is not a convenient size or shape. Haven't used the steam functions yet, but I can only imagine they won't compare to my 6 year old dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use, Good product.
on October 12, 2025
Posted by: None
[This review was collected as part of a promotion.] This was given to homebuyers as part of the contract. We are pleased with it and find it user friendly
Written by a customer while visiting whirlpool.com
Customer Rating
5
FANTASTIC
on October 16, 2025
Posted by: Barbjv
from Clearlake Ca
[This review was collected as part of a promotion.] Our last set lasted 20 years. Time to replace and I’m so so happy with this dryer. The features are awesome and so simple to use. The best part is I’ve rediscovered a load can dry in 30 to 60 minutes! Who knew?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com