Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - Silver
Average customer rating
4.4
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
90
4 Stars
31
3 Stars
10
2 Stars
5
1 Star
6
81%of customers recommend this product.
(
56 out of
69)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - Silver
Customer Rating
3
Meh
on August 17, 2025
Posted by: Nshore
from Boston Area
[This review was collected as part of a promotion.] After 3 months of regular use:
Pros: Cleans clothes well. Like the monthly reminder to clean the machine.
Cons: Long cycles. A lot of button pushing to get things done ie: power button every time, push and hold for cycle start, can't see the heat or cycle type (light, heavy, etc) with out next level prompts. Gasket is difficult to wipe dry/clean. Can't see in the drum well to check the level of suds.
If I could go back in time I would select a different machine.
Pros: Cleans clothes well. Like the monthly reminder to clean the machine.
Cons: Long cycles. A lot of button pushing to get things done ie: power button every time, push and hold for cycle start, can't see the heat or cycle type (light, heavy, etc) with out next level prompts. Gasket is difficult to wipe dry/clean. Can't see in the drum well to check the level of suds.
If I could go back in time I would select a different machine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
No Problems
on August 20, 2025
Posted by: Martini
[This review was collected as part of a promotion.] No problems so far. It's only been a week, but it looks good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good
on August 24, 2025
Posted by: elsorro
[This review was collected as part of a promotion.] I've had it for 1 week, It's a large capacity dryer so it seems to dry my clothes quicker than before....so far so good....My wife says she likes it ...Happy wife happy life.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Hopefully you have a clothesline!
on August 26, 2025
Posted by: Marcia
[This review was collected as part of a promotion.] It is difficult to review a brand new machine that has not worked since it was installed and we are now waiting weeks to get a technician to service a unit that hasn't dried one piece yet.
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 784797.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on August 28, 2025
Posted by: Bobby
[This review was collected as part of a promotion.] I am happy for this purchase with matching washer & dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 2, 2025
Posted by: Ce8242
[This review was collected as part of a promotion.] My last duet lasted 21 years yeah Whirlpool, hope this one lasts that long. I’m not sure it needed Wi-Fi but has a lot of choices.
Written by a customer while visiting whirlpool.com
Customer Rating
4
A few tweeks required.
on September 3, 2025
Posted by: Pjr285
[This review was collected as part of a promotion.] I will need to have a repair person come out. I continue to get messages that the door is not completely shut and it seems to make more noise (vibration) than I think would be normal for a new machine.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful
on September 5, 2025
Posted by: David11
from Elko, MN
[This review was collected as part of a promotion.] Great choice for our new Villa! Works great in a stacked configuration.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com