Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Steam and Wrinkle Shield Option - White
Average customer rating
4.1
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
46
4 Stars
18
3 Stars
11
2 Stars
3
1 Star
6
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Steam and Wrinkle Shield Option - White
Customer Rating
4
Easy to use.
on September 26, 2025
Posted by: None
from Southern California
[This review was collected as part of a promotion.] The new dryer replaced one that was 15 to 20 years old. Also a Whirlpool dryer. The new dryer is quite and very efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Soft Error message
on September 29, 2025
Posted by: Unhappy Customer
[This review was collected as part of a promotion.] It did not work from the first day. Every time you pushed the start button, a Soft Error message would appear, and technical support could only tell us to unplug for 30 minutes and then try again. Sending it back.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427AgB6d or Direct Message on Instagram at http://spr.ly/6428AgB6e, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 811848
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
3
DRIES GREAT COMPUTER BRAIN TAKES TO LONG TO UNDERS
on October 2, 2025
Posted by: MINDY
[This review was collected as part of a promotion.] I LIKE THE EFFICIENCY OF THE DRYER AND I DO NOT LIKE THE COMPUTERIZED PROGRAMMING THAT TAKES TIME EACH TIME YOU WANT TO USE THE DRYER. YOU CAN NOT JUST THROW A LOAD IN AND PUSH START, IT HAS TO RUN YOU THRU THE COMPUTERIZED PROGRRAMMING AND RESETTING. THE USER MANUAL IS WORTHLESS AS IT DOES NOT WALK YOU THRU ALL THE COMPUTERIZED BUTTONS.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use
on October 4, 2025
Posted by: Alan
[This review was collected as part of a promotion.] Easy to use, nice size drum & quite . Outside surface easy to clean
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 5, 2025
Posted by: Rob25
[This review was collected as part of a promotion.] Need manual. Have to learn how to use. Hopefully, it will get easier.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works great!
on October 6, 2025
Posted by: TGrn59
[This review was collected as part of a promotion.] Works great but the control panel is annoying and time consuming to use.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Finally a new Washer & Dryer!
on October 6, 2025
Posted by: Auntie C & Uncle D
[This review was collected as part of a promotion.] It's been about a month and many loads of laundry and so far so good! Love how QUIET both machines are! All in all, we love the new washer and dryer set. The only thing we're getting used to are the soft touch controls; they are soooo easy to turn. Turning them on/off and the dials for selecting type of use can be changed by just bumping/brushing against them. If you aren't careful - maybe, you brush against the unit walking by - it's easy to change the operation selected. The system does sound to let you know something happened so you can fix/adjust as needed.
Overall, we're very happy! Here's to this set lasting 19 years like the last ones!
Overall, we're very happy! Here's to this set lasting 19 years like the last ones!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 17, 2025
Posted by: Shar50
from Riverside, California
[This review was collected as part of a promotion.] Had my dryer about a month. It looks good
I’m still trying to figure out how to start it without the count down! That’s annoying and takes too long. The instruction leaflet has no clue how to make running the dryer a simple instruction. Get new writers. That’s my complaint and this needs work!
I’m still trying to figure out how to start it without the count down! That’s annoying and takes too long. The instruction leaflet has no clue how to make running the dryer a simple instruction. Get new writers. That’s my complaint and this needs work!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com