Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Steam and Wrinkle Shield Option - White
Average customer rating
4.1
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
54
4 Stars
22
3 Stars
18
2 Stars
4
1 Star
6
78%of customers recommend this product.
(
36 out of
46)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Steam and Wrinkle Shield Option - White
Customer Rating
1
Unfriendly features - stupid design - DIFFICULT TO
on December 16, 2024
Posted by: Erica
from Los Angeles, California
[This review was collected as part of a promotion.] So my Whirlpool dryer died after only THREE years and I had to buy another so it somewhat matched the washer. Big mistake. Why do they have to keep changing the design - it gets worse each time. This one is horrible. You can't just hit the "more time" button if it's about to stop. You have to hold the reset button FOREVER for it to shut down. Then HOLD the on button. Then HOLD the start button for a few seconds. And every time I have to reset the temperature and settings that I want to use each time. I really hate this dryer. And it just has more things that can go wrong. Let's see if this lasts longer than 3 years...and btw, I probably do one load every week max! It's not heavily used.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 20, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Dryer model/serial number, and reference Case # 642580.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Many Cycle Settings
on February 8, 2025
Posted by: Rural Life
[This review was collected as part of a promotion.] This is a very nice dryer that has a lot of different settings that we are still trying to figure out what is the best level to have it set on. Every setting has a dryness level and some are dryer than others. As we get used to it, we are really starting to like it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Dryer!
on February 22, 2025
Posted by: leevr
from NY
[This review was collected as part of a promotion.] I purchased this dryer along with the Whirlpool Washing Machine a few weeks ago. I am extremely happy with both machines. The multiple settings including the wrinkle guard are a plus. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent dryer!
on March 7, 2025
Posted by: Lola1915
[This review was collected as part of a promotion.] Was not surprised that this dryer is as good as it is…my last dryer was a whirlpool duet which actually lasted 20+ years!!!! Very happy with purchase….should anything happen to my whirlpool suet washer, i dont have to do any research…whirlpool washer!!! Thank you Whirlpool! When most appliances are now made so horribly it was a wonderful surprise to get this solid….perfectly performing Whirlpool!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Doesn't dry well
on April 26, 2025
Posted by: Bob13
[This review was collected as part of a promotion.] Takes forever to dry and still have to run a timed dry cycle to get clothes dried. My vent is cleared so that's not the issue. I feel like my old 13 yr old dryer worked better.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 714398.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 714398.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Died in under 4 months
on June 9, 2025
Posted by: Mr. Dryer
[This review was collected as part of a promotion.] I bought this dryer in March 2025, in June 2025, it stopped working, not delivering heat. Fortunately, it was under warranty and there was no cost for repairs, but a new dryer shouldn't stop working so soon. Doesn't build confidence for long-term performance.
Response from whirlpool.comBy Branded Team, Consumer Care, June 10, 2025
Hi, thank you for your review.
If you should have any questions or concerns regarding your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Marie Q
If you should have any questions or concerns regarding your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Soft Error message
on September 29, 2025
Posted by: Unhappy Customer
[This review was collected as part of a promotion.] It did not work from the first day. Every time you pushed the start button, a Soft Error message would appear, and technical support could only tell us to unplug for 30 minutes and then try again. Sending it back.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427AgB6d or Direct Message on Instagram at http://spr.ly/6428AgB6e, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 811848
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad experience
on October 26, 2025
Posted by: Boricua
[This review was collected as part of a promotion.] I bought it brand new and upon arrival it never heat up. I contacted the seller and a tech visit was scheduled. After he performed some troubleshooting he indicated that the main board was bad. I requested a replacement and the seller replaced with a different model, same brand. This time it worked!
Response from whirlpool.comBy Branded Team, Consumer Care, October 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 828574.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com