Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Average customer rating
4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
33
4 Stars
15
3 Stars
6
2 Stars
2
1 Star
7
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Customer Rating
1
Awful. Wish I could send it back.
on December 23, 2025
Posted by: JLo81
[This review was collected as part of a promotion.] Terrible! The door is leaking and the machine is frustrating and time consuming to use. I bought this as an upgrade to another Whirlpool machine and I wish I had the old one back.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 885918
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So many great features
on December 23, 2025
Posted by: Tj56
[This review was collected as part of a promotion.] I have been pleased with my dryer .The only improvement I would make is to gave the function lit up. They are hard to read in the laundry room ⁴wr
Written by a customer while visiting whirlpool.com
Customer Rating
5
New purchase
on December 29, 2025
Posted by: RoxyB
[This review was collected as part of a promotion.] Barely had it for 2 weeks. So far working great. Not crazy about the design of the lint filter.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quasi-steam
on January 1, 2026
Posted by: Scotty B
from Las Vegas, Nevada
[This review was collected as part of a promotion.] It has been about two months since the purchase of this dryer. Very nice dryer and would be five stars if not for my dissatisfaction with the “steam” feature. That feature is more of a quasi-steam, being that it doesn’t really emit steam at all. It is really just a fine mist of water that becomes heated to an evaporation point within the dryer. That coupled with the fact that the feature can only be used with a full load, otherwise the spray will shoot past the clothes and accumulate on the door only to run out onto the floor. My only other complaint would be the very generic and non-technical owner’s manual provided. There are no in-depth descriptions of features, exploded assembly drawings, or part numbers.
Other than that, this is a very nice dryer and I would have bought even if knowing about the “steam” dissatisfaction.
Other than that, this is a very nice dryer and I would have bought even if knowing about the “steam” dissatisfaction.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Steve B Grand Rapids
on January 4, 2026
Posted by: Steve B - Grand Rapids
from Grand Rapids, MI
[This review was collected as part of a promotion.] I bought this a month ago and the household is so glad I did. Fantastic Dryer with simple and easy to use features and adjustments for every type of clothing. The delivery, hookup and overview by Whirlpool was awesome. Love the steam refresh feature and has been really useful. Highly recommend this and the matching Dry Drum Washer!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 9, 2026
Posted by: Dunk
[This review was collected as part of a promotion.] We really love our new washer and dryer set, we use it all the time
Written by a customer while visiting whirlpool.com
Customer Rating
1
JUNK. J. U. N. K. JUNK.
on January 15, 2026
Posted by: swysm1
[This review was collected as part of a promotion.] JUNK. J. U. N. K. JUNK. Only bought it because we were in dyer need of a dryer and this one was the only gas dryer in stock within a 500 mile radius and we couldn’t wait the 3 weeks for other brands to be available. Feels like made from aluminum foil compared to our old model. Drying cycle quits after 15 minutes causing cycle complete when cloths are still wet. Have to run 3 - 50+ minute cycles (which are only 15 minutes) to get cloths dry. JUNK. J. U. N. K. Plus this is the third request for a review. I doubt you even look at these.
Written by a customer while visiting whirlpool.com