Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
47
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
8
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Customer Rating
4
Good Dryer
on June 25, 2025
Posted by: Suze
[This review was collected as part of a promotion.] I bought this new Whirlpool Dryer because my 20 year old Whirlpool dryer (same model) finally gave out. I do like this dryer and it works very well if you dry normal loads on "timed dry". When I first used the dryer I found waistbands, sheets, towels coming out slightly damp in spots. I called for service because I thought something was wrong. The tech told me that nothing was wrong...just dry everything on "timed dry" which I've been using. I love the large capacity of the dryer and the touch pad for the controls. However, if anything, in my opinion, there are too many bells and whistles. But that's just the way things are made now.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool dryer is great disappointment
on June 4, 2025
Posted by: Expensive and difficult
[This review was collected as part of a promotion.] I really, really, hate how difficult it is to start! I want to push a button to start it, not hold the buttons for 10 seconds or more each. It's awful!
Response from whirlpool.comBy Branded Team, Consumer Care, June 5, 2025
Hello,
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #733927.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #733927.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large and lovely
on June 1, 2025
Posted by: Nancy
[This review was collected as part of a promotion.] My sons bought me a new washer and dryer for Mothers Day. It was a lovely surprise. Sadly the sensor on my dryer must be faulty as it isn’t drying properly. I keep trying it with different settings to see if it’s me or the dryer. I am an older person and perhaps it is just too “techy “ for me. Time will tell. As an aside , the washer seems great! Thanks.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Satisfied Customer
on May 28, 2025
Posted by: Realtiy 123
from Rochester, New York
[This review was collected as part of a promotion.] I bought this three months ago when my washer went. I did not need the dryer, but I thought it better to have both new at the same time. I am happy I did. Lots of cool functions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So Many Great Features for My Drying Needs!
on May 12, 2025
Posted by: Megandy
from Kalamazoo, MI
[This review was collected as part of a promotion.] My new dryer was installed 2 months ago and I couldn't be happier with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Pair of beauties...
on May 8, 2025
Posted by: wash & dry
[This review was collected as part of a promotion.] Bought it along with washer, two great products, very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Wash Machine
on May 4, 2025
Posted by: MRBTK
[This review was collected as part of a promotion.] Excellent Wash Machine. Tons of options. Love the dry drum and clean feature.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Door issue, but good dryer otherwise
on May 3, 2025
Posted by: Mlh13
from Houston, Tx
[This review was collected as part of a promotion.] Seems to work well but door doesn’t close right. The prong that sticks out hits the door lock entry. This constant contact has started to chip away at the prong.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 7, 2025
Hello,
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #717516.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #717516.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com