Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
47
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
8
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Customer Rating
5
Does its job well
on October 19, 2026
Posted by: TealHaze
[This review was collected as part of a promotion.] I've used this dryer for a few loads now. It easy to select different settings and run the unit. The clothes came out dry as expected which is awesome. No issues and no complaints.
I have not yet tried some fancy features like connecting it to the internet so I can see from my phone how long I have before I need to swap the laundry.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
efficient dryer
on October 16, 2026
Posted by: tom36
[This review was collected as part of a promotion.] Dries a little slower than the 10-year-old model I replaced, however, I'm assuming this model is more energy efficient. Steaming to keep the drum clean is a great bonus. The only thing I don't like: the dryer filter has a cotton border that easily picks up lint. Removing the lint from the border is tricky without damaging the cotton.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Performance
on July 28, 2026
Posted by: Shawn7
[This review was collected as part of a promotion.] Dryer is excellent and performs very well and efficient. The operation is with minimal noise and it is great.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Definitely the worst appliance that I've ever owne
on July 23, 2026
Posted by: Big Chief 67
[This review was collected as part of a promotion.] I've owned this product for five months and I've had six repair visits for the same issue. The dryer will just start making a horrific squealing noise at random times. It doesn't seem to matter what type of load. Whirlpool uses this company called Diamond Factory Service whose only business is to service Whirlpool and Maytag products supposedly this is a separate company but just seems like a way for Whirlpool to pass the buck. When the dryer runs it is alright. The moisture sensing can be problematic at times with certain fabrics where it will turn off two minutes after putting my exercise clothes in there. If I could attach a video of what the dryer sounds like I would as it is a horrific sound and its unbelievable that they can't figure out how to fix it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 29, 2026
We value your time and would like to look into the concerns with your Dryer.
We have a handy Owner Center that can help with information on noises that can occur in your Dryer.
http://spr.ly/6426BELZDY
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6427BELZDl
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6428BELZDm
Instagram: http://spr.ly/6429BELZDW
Live Chat: http://spr.ly/6420BELZDo (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24347948.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on noises that can occur in your Dryer.
http://spr.ly/6426BELZDY
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6427BELZDl
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6428BELZDm
Instagram: http://spr.ly/6429BELZDW
Live Chat: http://spr.ly/6420BELZDo (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24347948.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Shocking side issue with steam feature
on July 22, 2026
Posted by: LRKenn
[This review was collected as part of a promotion.] Shocked the ‘steam’ feature drips out from bottom of door, unless you have the equivalent of 3 large bath towels. I would not have purchased the extra cost function if I knew the requirements.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Dryer and works quickly
on July 22, 2026
Posted by: tpowell1591
[This review was collected as part of a promotion.] Works well and was easy to install, steam works well for wrinkle removal
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ease of use/efficient
on July 22, 2026
Posted by: Mikere
[This review was collected as part of a promotion.] Easy to use; has all the options we need; gets the job done efficiently.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does a great job!
on April 2, 2026
Posted by: Michael@27
from Oxnard, CA
[This review was collected as part of a promotion.] We bought this unit several months ago to replace a stacked washer/dryer combo. This unit has a larger capacity, and includes a number of features that allow for attention to very specific fabrics.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com