Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
47
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
8
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Wrinkle Shield Option - White
Customer Rating
5
Work horse
on March 20, 2026
Posted by: Brokedryer
from Chicago
[This review was collected as part of a promotion.] Handles large loads with no problem and very quite
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Too complicated/controls/start process
on March 15, 2026
Posted by: KGRR
from Torrance, CA
[This review was collected as part of a promotion.] Too complicated to get to proper settings. Does not dry thoroughly unless I take time to change setting. I still cannot figure out to even start up a cycle without at least 3 tries. No appliance book/instructions.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 18, 2026
Hello,
Thank you for your review. We regret to hear that your XXXX is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935293.
For your convenience, we have included a link for the Owner's Manual:
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11685647-revC.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/cycle-guide-w11733998a-cg.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Thank you for your review. We regret to hear that your XXXX is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935293.
For your convenience, we have included a link for the Owner's Manual:
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11685647-revC.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/cycle-guide-w11733998a-cg.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful dryer
on March 6, 2026
Posted by: Trishie54
from Newport Beach California
[This review was collected as part of a promotion.] This whirlpool dryer is fantastic. What can I say? I’ve had Maytag for the past 30 years and so sad that I hadn’t switched to whirlpool sooner love love love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good so far
on March 3, 2026
Posted by: Dish
[This review was collected as part of a promotion.] Only used a few times so far. Dries more quickly than expected. Love the steam option.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 23, 2026
Posted by: Nope
[This review was collected as part of a promotion.] So far so good. Access to user manual would be tremendously helpful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Gas Dryer
on February 22, 2026
Posted by: LZJ3
[This review was collected as part of a promotion.] I purchased this item around a month ago. It is working well!
No issues
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 14, 2026
Posted by: ClarkdaleSybil
[This review was collected as part of a promotion.] Only had the dryer for one week but it seems to work great and provides a lot of options. Very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fairly easy to use.
on February 11, 2026
Posted by: Sue49
from Minnesota
[This review was collected as part of a promotion.] I’ve always had whirlpool appliances and I like the fact that they seem to be made in the USA!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com