Customer reviews from whirlpool.com
Whirlpool - 7.4 cu. ft. Smart Front Load ENERGY STAR Gas Dryer with Wrinkle Shield Option - White
Average customer rating
4.3
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
69
4 Stars
23
3 Stars
11
2 Stars
1
1 Star
9
91%of customers recommend this product.
(
50 out of
55)
Customer Reviews for Whirlpool - 7.4 cu. ft. Smart Front Load ENERGY STAR Gas Dryer with Wrinkle Shield Option - White
Customer Rating
4
Whirlpool dryer
on January 27, 2026
Posted by: Valentine 84
[This review was collected as part of a promotion.] I purchased the end of December so have had it a month. The first few weeks we had some concerns. Had heavy gas smells every time we ran it. Gas company didn’t see anything on our end. Then kept getting error messages. But we kept unplugging it and finally it seems to be doing ok. Other than these problems I like the dryer. It matches my washer I purchased a year ago.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great unit
on January 17, 2026
Posted by: Talak
[This review was collected as part of a promotion.] Bought this about 1 month ago. Like the large basket/drum space, which leaves lots for room for hot air to circulate between the clothes. Also, the unit isn't noisy. Hopefully, the unit lasts a while.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful dryer
on January 17, 2026
Posted by: pastorpaul
from Phoenix, AZ
[This review was collected as part of a promotion.] We have had this dryer about a month now and have done several loads. This dryer has exceeded our hopes and has been a wonderful workhorse in our laundry room. With each load, there are many options and selecting the best setting is easy. The dryer is quiet, and the moisture sensor turns off the dryer at precisely the drying level we select, even has a helpful wrinkle guard if needed. Great dryer that we highly recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
My first front loader
on January 14, 2026
Posted by: Dani
(This review was collected as part of a promotion.) So far so good! It’s my first front loader washer/dryer set and so happy I switched from top loader. The machine runs smoothly, quietly and efficiently. I need to download the manual to iron out a few things however.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features!
on January 8, 2026
Posted by: Edwards
[This review was collected as part of a promotion.] Love all the different settings and drys very well
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent washer after a months use!
on January 5, 2026
Posted by: Arturo
from Sonoma County, CA
[This review was collected as part of a promotion.] Bought approx 1 month ago. Larger capacity than my previous washer. That being said not sure a larger load is getting as clean as i would like it. Minimal noise, and stays grounded when in spin cycle. Has a good sleek look to it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a fan of new whirlpool
on January 4, 2026
Posted by: Darlene
[This review was collected as part of a promotion.] My husband and I both hate it, very hard to get started and doesn’t dry clothes properly. I bought matching set of washer and dryer, old whirlpool duet washer was great , new washer is not so good , three service calls and still not satisfied , my Maytag dryer dried even towels in 40 minutes, my whirlpool dryer leaves them wet and necessary to hang after two hours. Put it right back in dryer turns off in moments .
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Hello,
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 895362
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 895362
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very pleased with the quality of the product.
on January 1, 2026
Posted by: Bum1
from Greater New Orleans
[This review was collected as part of a promotion.] Love the large capacity and how fast it dries. Attractive appearance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com