Customer reviews from whirlpool.com
Whirlpool - 7.4 cu. ft. Smart Front Load ENERGY STAR Gas Dryer with Wrinkle Shield Option - White
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
74
4 Stars
24
3 Stars
11
2 Stars
1
1 Star
9
92%of customers recommend this product.
(
56 out of
61)
Customer Reviews for Whirlpool - 7.4 cu. ft. Smart Front Load ENERGY STAR Gas Dryer with Wrinkle Shield Option - White
Customer Rating
1
on February 14, 2026
Posted by: shay287
[This review was collected as part of a promotion.] never came on they ordered me a new motor not real happy
Response from whirlpool.comBy Branded Team, Consumer Care, February 17, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Dryer. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 919822.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 919822.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
great machine
on February 7, 2026
Posted by: MCSC
[This review was collected as part of a promotion.] good machine, love it. Will recommend to others. OK
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great, easy to use
on February 2, 2026
Posted by: steve30
[This review was collected as part of a promotion.] Have had the new dryer for about 2 weeks now. It is works great. Easy to use and nice features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to operate.
on February 1, 2026
Posted by: Jackco
[This review was collected as part of a promotion.] I have whirlpool washing machine and now dryer so far works fine.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great drter
on January 31, 2026
Posted by: Ccccv
[This review was collected as part of a promotion.] Drys very well like all the features I only buy whirlpool products
Written by a customer while visiting whirlpool.com
Customer Rating
5
Front Load Gas Dryer: Great product and value
on January 28, 2026
Posted by: Charles
[This review was collected as part of a promotion.] Had previous front load model for 15+ years and upgraded, very functional and the text message when complete is great. I noticed firmware update too, this is positive going forward, unit is a bit bigger footprint, and display is east to read, door might should have a more obvious handle to open rather than hidden slot.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool dryer
on January 27, 2026
Posted by: Valentine 84
[This review was collected as part of a promotion.] I purchased the end of December so have had it a month. The first few weeks we had some concerns. Had heavy gas smells every time we ran it. Gas company didn’t see anything on our end. Then kept getting error messages. But we kept unplugging it and finally it seems to be doing ok. Other than these problems I like the dryer. It matches my washer I purchased a year ago.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great unit
on January 17, 2026
Posted by: Talak
[This review was collected as part of a promotion.] Bought this about 1 month ago. Like the large basket/drum space, which leaves lots for room for hot air to circulate between the clothes. Also, the unit isn't noisy. Hopefully, the unit lasts a while.
Written by a customer while visiting whirlpool.com