Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Wrinkle Shield Option - White
Average customer rating
4.2
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
12
3 Stars
8
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Wrinkle Shield Option - White
Customer Rating
3
Disappointed
on December 2, 2024
Posted by: Peggy
[This review was collected as part of a promotion.] We ordered your washer and dryer because we were so mappy with our former models of Whirpool, but I must say I iam disappinted. Aftera lengthy drying cycle some of the clothes are not dry. Never had this problem with the older model.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great dryer for the money
on December 11, 2024
Posted by: ThisIsLivin
[This review was collected as part of a promotion.] We bought this to replace a 15+ year old Whirlpool. It has been way more efficient than the previous model and cuts drying time by 30%.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on May 26, 2025
Posted by: DeL.
[This review was collected as part of a promotion.] Dryer, ran well first 3 or 4 uses. When it would Start, it would run for 10 minutes . Then Switch to Cooling down mode for 5 minutes. Then Shut Off…
Dryer is only a Week Old…
Dryer is only a Week Old…
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 729195.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simplify start process
on January 10, 2025
Posted by: TJRL
[This review was collected as part of a promotion.] Only used a couple of times
My only suggestion is for
A favorite button on the front of
The machine to simplify
The startup
My only suggestion is for
A favorite button on the front of
The machine to simplify
The startup
Written by a customer while visiting whirlpool.com
Customer Rating
3
Drying time
on February 20, 2025
Posted by: Christeen
[This review was collected as part of a promotion.] A little disappointed in how long it takes to dry a load.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on February 22, 2025
Posted by: Gaga7
[This review was collected as part of a promotion.] It’s a great dryer, dries clothes fast but I’m disappointed because I can’t get the Wi-Fi to connect to it. My washer connected easily but the dryer won’t connect:(
Written by a customer while visiting whirlpool.com
Customer Rating
3
mediocre
on February 22, 2025
Posted by: Nickname
from Turnersvill, NJ
[This review was collected as part of a promotion.] Not Impressed. Unable to reach anyone at Whirlpool for operational assistance. Online printout instructions were oblique at best. It's a Dryer! How complicated does it have to be?
Dryer had to be restarted 3 times to get towels dry
Dryer had to be restarted 3 times to get towels dry
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 23, 2025
Posted by: Dryer22
[This review was collected as part of a promotion.] Light inside doesn’t turn on when you open the door to remove a load of clothes that just finished. You have to close the door and open it again for it to come on. I do really like the other features of the dryer though. Just disappointed in the light.
Written by a customer while visiting whirlpool.com